Idaho Central Credit Union

By far the best customer experience I’ve ever had in general, and miles ahead when compared to other banks. I’ve never had a negative experience throughout the years. They have always went above and beyond to help me whenever I needed it.nnEvery single person I’ve talked to on the support team, every agent, specialist, etc. has been beyond amazing.nnEvery single person I’ve talked to thus far has displayed phenomenal professionalism, everyone has been extremely supportive, kind, friendly, experienced, knowledgeable, and so forth. I can continue on, and I can comfortably say this for every single person I’ve talked to thus far.nnOne of the most important factors that has kept me with ICCU, is how they treat their employees. So far, I’ve heard nothing but great words from employees about their experience. This is extremely important to me.nnI have recommended ICCU at every single opportunity, and I’ve encouraged dozens upon dozens of friends to signup. To date, I’ve never left such a review, let alone praise a company to anybody. Absolutely recommend to anyone reading this, 10/10. I’ve been meaning to write this for a long time now.nnFor any questions, please respond to [email protected]

This bank is my favorite bank because when you walk in, they say hello and are always happy. While they are working with you they are nice and my experiences here have been amazing.n:)

They really do treat you like a friend

A few things to consider when choosing a bank that I had to find out the hard way.nnIs the staff knowledgeable about their product and service? Not at ICCU Found this out on multiple occasions.nnDo they get back to you in a timely fashion about questions you may have? Not at ICCUnnDo you receive statements as promised? Not at ICCUnnDo they show you small tokens of appreciation such as waving a wire transfer fee especially when you have substantial funds with them.nNot at ICCU.nnThis bank needs a serious adjustment in customer service relations I highly recommend banking elsewhere.nnAfter following up with the so called vice president I found him to be just as pompous and arrogant as the assistant manager Lindsey at the Hayden branch. If you want friendly banking I recommend mountain West bank. They may not have the high yield savings account with the interest rate as high as Idaho central but the customer service is well worth it. Send a message to Idaho central credit Union and never ever bank here.

We just moved here and opened an account due to our neighbor’s recommendation. He works for ICCU. Says it’s his best employer ever. We had a wonderful experience. They are truly customer service oriented!