Map
Detailed Information
- Place Types Store
- Address 48401 ID-97, Harrison, ID 83833, USA
- Coordinate 47.466787,-116.768384
- Website http://www.hdbmarine.com/
- Rating 3.5
- Compound Code F68J+PJ Harrison, ID, USA
Photos
Reviews
Weak communications, they do not back product. My float is sinking after less than year. They offered no help. I would suggest trying to find a different builder.
I have had nothing but great experiences with this company. They always call back in a timely manner. My piling ring broke last week and they came out the next day and fixed it. They have added pilings for me and fixed my ramp. They are professional and courteous. I’ve tried a number of dock companies over the years, and this one has been the most responsive by far.
My mooring was pulled off shore over the winter of 2016-2017, and I have been trying to get HDB to replace it for over a year. It’s mid-2019 now, and there’s still no way to access the dock from shore unless I want to swim to it. I keep calling them, they keep telling me they’re just about to do it, but it never gets done and I am given no heads-up or explanation. I am very unhappy with Harrison Dock Builder’s customer service. I suggest looking elsewhere for someone who will honestly attempt to deserve your business.
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Customer service is not great. They are very expensive. My dock that they installed has come off the pilings twice. Had I not noticed it right away it would have absolutely wrecked my $50,000 Wakeboard boat. They fixed the first one and I fixed the second one because I didn't want my dock sitting on the rocks for a day. They broke boards on my dock during the installation process. They said that they would come fix them. It has been two months and still no word on that. I would recommend finding another company for your lake needs.
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