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Reviews
Kyle Scodellaro (09/15/2020)
The Customer Service and atmosphere are great, I cannot recommend repairs and mods though.nThe staff are incredibly knowledgeable about regarfing video games and consoles, and face a very friendly attitude towards every customer. The layout of the store is neat and sectioned, and they have titles I haven't seen in so many years. Their display cases are clean and organized.nRegarding Repairs and Mods, and this is a review I've had to think about for a solid several months, I cannot recommend. I went in for a Gamecube Mod and Repair costing me ~€$200, there was no itemization for the changes ($70 laser fix and $130 HDMI Mod). This was confirmed by the store owner who did not remember what all the charges were ony receipt when I returned when a faulty laser. They also did hand back the GameCube to me without checking the status of the Lid Button, it was jammed, thankfully I noticed this in the store and they promptly took care of it. The last time a brought the GameCube unit to them I had typed up a crash log over an hour to help diagnostic testing, educated was ignored. I decided to part ways with them after a final (5th time) bringing my GameCube unit back and telling them to take their time fixing it, the owner said he would call me later that day. I texted him the Saturday of that week, and called two weeks out from that date, both to no response. I came in at the 3 week point after leaving my unit to no response and they had focused they're attention to trades and my unit was in the back of their shop in the corner. I decided to take my unit back (and it is still faulty to this day) due to how the situation was handled and there being no record of my Laser Repair on my receipt due to how their receipt system is structured. In short, I cannot recommend their repair service due to lack of communication, lack of itemization on transactions, and what seemed to be quick bandaid attempts to fix a product that never really got fixed.nnThis is review over a period of several months with a dozen plus visits and hours spent trying to make this Gamecube HDMI Mod and Fix work. Great store, I would recommend trade-ins and purchases only.
Sharptooth Tuna (09/25/2020)
I have to say this place goes above and beyond to take care of people. Not only will they treat everyone great no matter how much money they are spending they will always take care of you. I brought a GameCube from them and it was not working and all Luke said was we will take care of it and make it right. They don’t have to do that but they do, never forget eBay will not treat you as good as these people will. Thank you guys
Malkia Lee (10/24/2020)
Honestly amazing people I’ve done business with them before and I stopped showing up because of a unfortunate accident. I told them about it to catch up with the times and they blessed my entire week. I definitely recommend coming in amazing people and beautiful community.
melvado (09/24/2020)
They said they were moving, great selection, knowledgeable staff, and great selection... perfect little hole in the wall for an old school game like myself! Must visit if looking for vintage games!
Aubrey Campbell (12/02/2020)
Super helpful and friendly!!! Loved my experience here!
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