Canyon Pools & Spas

This may be a little irrelevant to people looking for product feedback but I think it's relevant from a customer service perspective and also from a human perspective. I went into this shop looking for a specific chemical for my fish aquarium hobby and was having an absolutely horrible day. I had some extremely bad personal news earlier in the day and was feeling awful. The kind of awful that eats at your brain. When I let the guy at the shop know i only needed a small amount of the chemical and not the entire gallon it was sold in, he went out of his way to find a little glass jar and filled it with some and just gave it to me without hesitation. When I offered to pay he looked baffled and said it was not a big deal. Well, it was a big deal, and I just wanted to say thank you. Your small kindness had a large impact and I just wanted to share that with your potential customers. Thanks for being so decent.

Bought a cleaning net here used it once does not work good as expected. Went back on next business day to return It and get a better net. Which is more expensive than the one we got. They asked if I used it. I used it once. They would not let me return it. If I had lied they would’ve taken it back and allow me to get the better net. I also was about buy a bunch of pool chemicals stuff but I’m headed to Boise now.

I just don't know if the guy that works there and I just don't click but very awkward to talk to the man. He seems like he makes things up as I ask him questions about my pool. 15 years ago it used to be a really good place to go very knowledgeable employees doesn't seem to be that way anymore.

Great place for your hot tub needs. Super nice couple.

My husband and I purchased and set up a new hot tub within the last week. We took chemicals we had purchased as part of a start-up kit to accompany our tub. We were also anticipated buying other items, such as a cushion, cleaning tools, and possibly steps. We looked forward to having a long-term relationship with this business.nnWhen we arrived, the clerk attempted but couldn't talk eith us for quite a while due to his chewing and swallowing. I showed him what we had already used and asked advice about what else we might need. He treated me overwhelmingly smoothly. He told me I had watched too many videos. When I asked him what I might need, he told me he doesn't give advice; he just tells people what he has.nnI dont recall such rude treatment during the near 50 years I have lived in Nampa. Obviously, we will be taking our business elsewhere.