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U.S. Bank Branch
U.S. Bank Branch
U.S. Bank Branch
Reviews
Darius Elison (11/12/2020)
Patrick Ganier the Fill-In manager has an aggressive approach towards customers. Saying he lacks in basic understanding of his position would be a great understatement. Patrick was unable to complete a transaction that another branch was able to do just moments later and accused the customer for being in the wrong. Patrick offered to have his regional manager call me but then had another branch manager call me instead. She was also able to help with the same problem Patrick was uneducated enough to take care of. Patrick at first refused to give me his information then reluctantly after several moments provided it and at that time told me I should take my Established Business, My House, My HELOC and all of our other business to another bank. Fortunately the problem is Patrick and not US Bank. I am glad there are other branches close by with the knowledge and desire to help their customers.
Alysha Smith (08/24/2019)
So it's a cool bank but they charge to much if you don't have account there to do anything so I use the Atm at least it's free for me n others on disability social security and can only have a direct Express card maybe you could get a second chance program so I can come in and get a account and set up a way to pay off other banks I owe in a small to medium payment every month that would be great I've changed my life around and need help from somewhere to get my past current debt in check so please take this in consideration thank you awesome bank oh ya and near me that's great....ud83eudd84ud83dude0bud83dude04ud83dude01
K A Shauger (05/22/2019)
I came to this Branch today because of the difficulties that I was experiencing at the branch on 27th in downtown Boise. Ashley the bank teller and Maurice the assistant manager treated me with respect and professionalism. They treated me like I actually mattered as a customer. I will be banking at this Branch more often. Thank you for the excellent customer service
Laurina Musa (05/30/2018)
The drive thru window teller has NO customer service. She is an older lady but every time we go do a simple transaction, she can't even seem to smile. I see that there has been other reviews about the window Teller and nothing has been done about it. I honestly don't know how your bank states five star service when you can't even give your valued customers one star!!
Eric (12/14/2018)
I've been banking here for the last 5 years or so. I have never had any trouble and the employees have always been easy to work with and gotten the job done.
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