Map
Detailed Information
- Place Types Bank
- Address 10556 W Fairview Ave, Boise, ID 83704, USA
- Coordinate 43.6198308,-116.3138956
- Website https://locations.usbank.com/index/idaho/boise/fairview-at-five
- Rating Unknown
- Compound Code JM9P+WC Boise, ID, USA
Photos
Reviews
Assisted me with taking advantage of a promotion. Told me to come back when I got the email response so she could help and when I did that she said there's nothings she's going to be able to do. Whether its online, over the phone, and or in store you guys should have some clarity within your business and be able to assist its no wonder you don't hear alot about us bank they just want your money but no assistance.
Patrick Ganier the manager at the branch has created an environment where his lack of policy knowledge has spilled over to his team as well as his aggressive approach towards customers. Saying he lacks in basic understanding of his position would be a great understatement. Patrick was unable to complete a transaction that another branch was able to do just moments later and accused the customer for being in the wrong. Patrick offered to have his regional manager call me but then had another branch manager call me instead. She was also able to help with the same problem Patrick was uneducated enough to take care of. Patrick at first refused to give me his information then reluctantly after several moments provided it and at that time told me I should take my Established Business, My House, My HELOC and all of our other business to another bank. Fortunately the problem is Patrick and not US Bank. I am glad there are other branches close by with the knowledge and desire to help their customers.
Always a great experience here. Thank you all!
The worst bank in Boise. The tellers yakking and standing around. 15 minutes to cash a check. Ridiculous. FAIL.
Jacob Landon was very helpful, kind, and considerate. Thank you!
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