First Tech Federal Credit Union

Best customer service I could ask for. Everyone was very helpful and took care of my needs fast and efficiently.

I love First Tech Credit Union (Boise) We have been with them for years. The staff is always helpful and friendly. I highly recommend banking here.

I had a checking account at the Springfield Oregon branch, which is now closed. I owed FirstTech two hundred dollars. They charged me for fees that they could have rejected from taking out. Instead they let the companies still try to pull and charged me 28.00 dollars each time. Therefore I went into negatives just for the companies trying to pull. I waited to talk to an associate on the phone for at least twenty minutes every time I called. They said they were always having phone problems. My old rental company never cashed my cashiers check. It took First Tech two months to figure it out out and then they took my money. Never sent an email or mailed me anything. Stay far away from this corrupt credit union!!!

Over many years I've had excellent customer service from the Boise HP/Addison Ave/ First Tech Credit Union folks.

Absolutely the worst customer service. It’s hassle every time I need something serious taken care of.