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C.A AGUIRRE (05/23/2020)
Horrible customer service! Called for questions about going in to be seen due to covid-19 , was told to give tylenol and call hospital for advice. Called the hospital they told me to inform my doctor that they do not give over the phone advice. wast of time and my questions were not answered!
Chelsea Peebles (05/15/2018)
Selah Medical Center is the absolute WORST. Pure neglect to their patients and have the nerves to tell them “you should have gone to the hospital then” after expressing my concern for their poor time management on a patient with hives and a swelling throat. Then proceeding to hang up the phone and stating “I don’t feel like being complained to over nothing” when I called back. POOR POOR POOR service. Sadly, it’s not the first time. I used to like the Dr., but his staff has changed my mind greatly on the office as a whole. Side note: I would have gone to the hospital had you not had the first appointment of the day open when I called. Easier to get in to your primary to get the same script as the ER where you might sit for hours. Guess easy isn’t always the best option. You pay for the service you receive no matter the business.
Chance Donaldson (12/22/2017)
I was looking for a primary care physician to follow up after an ER visit. I called the office, they said they're excepting paciants and to come fill out an application. Two days after filling out the application, I call back, only to be told they weren't excepting. Complete waste of time, expecially concerning because of my medical circumstances.
Jason Nichols (02/05/2017)
Dr. Cox treats the problem, not just the symptoms.
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