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U.S. Bank Branch
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Toytally Rad Toys (10/13/2020)
Great bank to bank with. Customer service is above great, and they are always happy to serve your. With friendly service and fast moving lines, makes you just want hang out in the lobby. Every time i go in, they remember your name, and welcome you with a friendly smile, and laughs, and kindness. Every associate is makes you feel like coming backs and doing business with them. They answer all your questions, and make you feel like family. Best Bank in Yakima in my book. Have a great 2020.
Yasmin Guzman (11/06/2020)
Took 1 hour and 15minutes to wait in line for a drive through Teller just for them to tell me their system was down and to deposit my money in the ATM. I attempted to deposit my money in their ATM and it spit my cash back out, shortening me $100. Which I then had to wait a half hour to speak to an 1800 representative who then told me it would be around 7-10 business days to get my money back. I tried to make an appointment just for them to tell me I couldn't make deposits of money unless I was opening a new account. Seriously, what does a person have to do to get some service in this bank!?
Tracie Johnson (02/10/2020)
I have been with U S Bank for over 20 years, just this last week a Hotel ran my debit card for rooms that were being held for a school activity, this was in error. once this happened I called the Hotel to reverse the money back to my account, they said it has been reversed your bank just has to let it go, this happened last Wednesday and I was told my money would be back in my account by Friday by 8PM. Well I still do NOT have the money in my account! I am leaving this bank! Big banks have lost all ability to deal with people I don't know abut anyone else but to have almost $900.00 taken from my account leaves a mark. I will be leavingnU S Bank and going to a more personable Credit Union, This U.S. Bank can't even answer their phone you have to call 2-3 times and maybe someone will answer if your are lucky - So done with the big box banks!
Danny M4 (08/18/2020)
I waited for 20min driving by the drive through to deposit money! I don't know what seems to always take them forever and this is an issue it happens monday-Friday.. . !!!
Nick Nalley (08/02/2019)
My favorite us bank in Yakima. Awesome customer service!
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