Map
Detailed Information
- Place Types Bank
- Address 301 E Main St, Pullman, WA 99163, USA
- Coordinate 46.7294172,-117.1796694
- Website https://locations.usbank.com/index/washington/pullman/pullman-b
- Rating 3.9
- Compound Code PRHC+Q4 Pullman, WA, USA
Photos
Reviews
Just wanted to give a big thanks to Donna. She processed a large batch of dingy quarters that ultimately made a mess of her hands. She smiled the entire time. Great customer service!
Donna ..a teller and the manager of this Branch are so awesome. It's a very long story but ..in short they renewed my faith that small town bank atmospheres are not lost. I am actually in my truck with tears of gratitude right now. . I'm so grateful for there kindness.... ...Tracy Kissler ..
After almost 7 years being a customer at this branch, I felt I got humiliated. A new face banker who could not help or at least respect me while I’m discussing an issue with my account. The issue is simple, a had a check which I’ve deposited using an ATM got canceled that drop my balance under 0$ bringing a overdraft fee on my account, all happened early morning at 3:00 am. She hardly explained that I forgot to sign the back of the check (my fault), but she couldn’t explain why I got the fee as everything happened today. I was willing to pay the fees, that was not the problem, but I need to understand why! After she printed out my last transactions, she was quickly frustrated when I pointed out that she was not aware with time of each transaction, AM or PM. Finally, in the middle of my talking, she called up on anther customer, by name, who is waiting in the line I guess that she is done with me, and he started laughing..how rode!nLuckily, we have another branch that I went to and they’ve clarified the issue plus refunded me the fees.nTo be honest, I’ve never had a problem with the other bankers and I totally give them 5 starts, but I was surprised with today’s incident.
A good bank working closely with WSU. US Bank also has a branch in CUB.
These employees here really are top notch!
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