Map
Detailed Information
- Place Types Store
- Address Costco wireless kiosk, 1127 Sumas Way, Abbotsford, BC V2S 8H2, Canada
- Coordinate 49.0220665,-122.2669783
- Website https://mobility.costco.ca/en/?utm_source=G&utm_medium=lpm&utm_
- Rating 4.4
- Compound Code 2PCM+R6 Abbotsford, BC, Canada
Photos
Reviews
What an awesome young man Dale Kordy is. He told me and my husband everything we needed to know about our new phones and plan. Lots of patiences. Very acknowledge able. Wonderful experience.nWe first dealt with Beau, he was awesome too. I would recommend this wireless company and their employees anytime.nThanks guys I know you were smiling under that maskud83eudd17
Jasmeen was awesome! Fabulous customer service, she knew the product like I’ve never seen and explained the process and billing perfectly. I’ve never had an experience at a phone store over the last 30 years like today at Abbotsford Costco. Well done!
Well I must say I didn’t think a Costco phone experience would be nearly as amazing as it had been! Originally I dealt with Simiran who was great then went back in on his day off and WOW dealing with DALE waiting for my 11Pro to come in- he kept me in the loop daily - Uber print and professional and then at service / obtaining time - holy wownRecommend and then some
Jasmeen was amazing. Explained everything which was helpful since I knew nothing!nAdam.
I bought a new phone for my wife with some doubts, but was told that I had 15 days that I could try it, as long as it was in new condition. I bought it and the new 2 year contract on November 15th. We knew by the 25th that we wanted to return it, but also knew that we had until the 30th to return it.nImagine my surprise when I went to return it on the 30th, 15 days from the 15th, but was told that they wouldn't take it back as I was a day late....nNO WAY, I was told as it was a Fido and a legal policy. I called Fido and they said that it was the store that was preventing the return. Either way, I'm stuck with a phone that I'd rather not have and a 2 year contract that I would have to pay an inflated phone price to get out of ($840 vs $650 online).nEither way, rules are meant to be broken, especially in the name of misunderstanding that 15 days is really less than that, and customer service. I've been getting phones there for a loooong time. Not anymore!!!
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