American Eagle Corporate Office

My daughter was removed from the schedule permanently because she needed a COVID-19 test. They wanted her to come in to work when school sent her home. She didn't want to risk spreading virus until after test results. The talked bad about her, then removed her from schedule. High turnover rate due to the manager treating minors poorly. Sad, very sad. I like AE but not capital city mall Location, does not follow CDC guidelines.

Nice Brand, But the designs aren't meant for anyone Tall on top of the shrinkage it's a disaster.

I have been a customer of American Eagle for many many years. Over this past couple weeks I placed a large order which got lost as it said it was delivered and i never received it. I reached out to their service center. Below is a pic of the email i received. As far as i know I have ordered so many items from them over the years and I may have had one thing lost about 2 years ago, which they replaced.nfor them to know say that i have a history is absurd. I will make sure i reach out to the BBB. I am still in disbelieve in their service.nI will make sure I never shop from them again. There are too many stores out there to shop at a place like this.

My daughter works at the Napa Outlets in CA, there is a girl their who was exposed to covid and refuses to get tested and even left the San Diego store to avoid being tested because it was a requirement to go back to work. My daughter inquired with her manager on what to do because she was worried about her health and her manager reprimanded her and said it was none of her business. I called the corporate office several times they won’t call me back. The girl my daughter works with keeps calling in with fevers and in Napa if you have a fever you are supposed to wait three days before returning to work this girl keeps going right back in. My father now has become ill and I don’t know if my daughter brought it home from work and gave it to my father and no one will look into it. I don’t think this company gives a damn about anyone or anything besides their bottom line.

Shopped at the Grand River location in Leeds Ala. on 12/12/19 around six p.m and was returning some jeans for my daughters Christmas gift and the employees there was GREAT!!!!! I was needing to get a certain jean in a size 4 and could not find them anywhere. While I was trying to decide on another pair a guy walked up to me and said ma’am are these them. He had walked and checked all over that store to find those jeans for me. This store needs to be applauded for their caring and courtesy to help their customer. Thank you American Eagle for making this an enjoyable shopping experience.