Johnston & Murphy

I liked the product before going into this store, and the manager, Amy, was exceptional in helping pick out what I needed. I had a minor issue with a shoe and she was able to help me with next to no effort on my part. Looking for awesome shoes at reasonable prices? Go here.

Went to buy shoelaces for my J&M shoes and salesperson was extremely unhelpful and rude. Said he couldn't help me if I didn't know the length, yet he knew what shoes I was replacing them in and did nothing to try and figure it out. There are plenty of better options nearby for higher quality products and staff, so save yourself the frustration.

Place has nice collection but staff is not welcoming. No greetings at the place. Even when they have 2-3 people working, no one is willing to help the customers rather point to one another to take care of customers waiting in line. If there was another store near by would not go back to this one again. Staff lacks knowledge about their own product.

Love that they have employees that have been working here as long as we've been shopping here. Says a lot about a company.

The staff were lovely, although the jacket I bought had loose buttons that needed to be sewn back on a time or two. Still a good jacket, just irksome.