Map
Detailed Information
- Place Types Hospital
- Address 3900 Capital Mall Dr SW, Olympia, WA 98502, USA
- Coordinate 47.0430137,-122.9517615
- Website http://capitalmedical.com/
- Rating 2.6
- Compound Code 22VX+67 Olympia, WA, USA
Openning hours
- Monday Open 24 hours
- Tuesday Open 24 hours
- Wednesday Open 24 hours
- Thursday Open 24 hours
- Friday Open 24 hours
- Saturday Open 24 hours
- Sunday Open 24 hours
Photos
Reviews
I had to have surgery that required me to stay overnight during covid. The nurses that took care of me before and after were amazing and so supportive since we couldn't have anybody with us. Then a couple of days later I get a card signed by all the nurses with personal little notes. I couldn't have asked for a better experience.
I would like to thank the friendly and helpful security guard who got the wheelchair for easy access into the ER; Nona for her kind and efficient admission process; nurse David for his sharp and no fail triage skills, PA Anthony for his skillful and organized way to stich me up; nurse Paula for her compassion and supportive nursing skills ( best shot administrator).nIt was a delight to have met them, and nothing short of amazing how quickly they got me in and out.
My primary dr is in vancouver so I went here just to get blood work done and have the results sent back to my dr.nFirst they lost my lab orders, so I had to have my clinic resend them, so I had them done a the day after I was told they needed to be done.nThen after several days, still not having any results, I call the labs to find out they never sent my blood work and the guy I spoke to had to go find it to have it sent. He told me he would send it that day and I should see my results by the next day. -they guy I spoke to was really kind and apologetic-nI wait 2 days still nothing so I call the labs back. This time I talk to Irene I explain that I just want to make sure it was sent and my results have been sent to my dr. She says “well who are you” she was incredibly rude and dismissive and told me unless I’m the doctor I need to call my doctors office for them to deal with it because she can’t tell me anything because she doesn’t know who I am.
Had a terrible experience at Providence St. Pete. Went to Capital for surgery and they were amazing. I don’t understand the bad reviews! The nursing staff were wonderful - everyone was super nice and compassionate. It was a stressful time due to Covid so I wasn’t allowed to bring anyone, but it was okay because I was treated with respect and empathy. I would have surgery here again (let’s hope it doesn’t come to that but that’s how easy of an experience it was).
I had a procedure done back in January and the doc dropped a scalpel into me during surgery. I was furious at first, because she was laughing it off to my mom in the waiting room, who was also furious. The reason I'm not still upset with that doctor is she genuinely apologized at my checkup seeing the scar, and I was told by Kathleen Boswell, that because of this mishap, I wouldn't get any bills from them. I recieved two. It was a company contracted with them for anesthesia services. They billed me for an anesthesiologist that wasn't covered under my network. There was a law passed January (before my procedure) of this year saying hospitals can't balance bill patients for providers they don't know aren't in their network...which happened anyway. I've called Kathleen several times and she refuses to return my calls. Luckily, I called the insurance, found out about balance billing, and filed an appeal to that second bill. I would've posted this initially when I had my procedure, but, I thought all was going well.
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