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Milissa Leatherwood (09/28/2020)
Years and years ago I left key bank because of their fees. Today I went in to cash a reimbursement check that is drawn off my company's key bank business account and they charged me $7.50 just to cash it. I've said it many many times this place scams people out of money and it's crazy that they continue to do so in the middle of everything going on right now, if I could give them less than 1 star I would.
Kyle Taylor Lucas (05/23/2020)
About to go bank / credit union shopping. At least 3 times per year I have Canadian funds to deposit. I noted the conversion Key Bank offered seemed less than my prior bank but the deposits were small so I let it go. Today, a deposit of $2300 w/market rate sites showing $1643.43, 1649.72, and $1642.56 were far cry from KeyBank Tumwater's $1554.64 credit. When I called the national representative, David, snottily told me KeyBank doesn't have to accept the deposit at all. Well, David, I don't HAVE to bank with KeyBank at all.
Eugene Heuschel (03/30/2019)
Super service. Transferred account here when our other branch closed. Impressed w Mark and his advice on our multiple family accounts. Branch is open on Saturdays and offers one of the largest safe deposit boxes we have ever seen.
Vicki Hudson (03/19/2020)
Maria is an angel in disguise! Cannot thank you enough for your help!!
llamamama777 (12/13/2016)
Nice staff. They have sent us so much paperwork. Almost daily. Our credit score was sent multiple times to our home. Papers from their Mastercard with a change of address, both on the same date. The old address and new address. I brought in a cashiers check from Well Fargo Bank for $6,000.00. They put a 14 day hold on the check because I was a new customer and they wouldn't release the hold when I asked them to. Aren't cashiers checks the same as cash? Was I supposed to carry that much cash from one bank to another? They need to revise their overall experience. I'm leaving that bank!
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