Map
Detailed Information
- Place Types Bank
- Address 808 Sleater Kinney Rd SE, Lacey, WA 98503, USA
- Coordinate 47.040542,-122.832973
- Website https://locator.chase.com/wa/lacey/808-sleater-kinney-rd-se?jp_
- Rating 2.4
- Compound Code 25R8+6R Lacey, WA, USA
Photos
Reviews
Went into the bank yesterday to open an account for my daughter. We deposited a large cashier's check with the guarantee directly from the bank manager that while there was a hold on the check yesterday, we would be able to get the hold cleared up today and my daughter would be able to withdraw part of the money to buy herself a car. Today we were told that none of that was true, the bank manager lied directly to our faces. My daughter's money will be on hold until the beginning of Nov and there is nothing we can do about it. The hold department from the Chase 1800 line is completely clear that the manager could have easily stopped all of this from happening but chose not to. She also, while I was speaking to an associate, told my daughter that it would take them a day to be able to even give her $6000 from the check because they didn't have it on hand to give out. If I had heard that, it is a large enough red flag that I would never have handed them a check and would have walked out immediately. My daughter is heartbroken and now cannot start her new job because she has no car, even though she earned the money for it. Absolutely disgusting way to treat a teenager who is new to banking, she no longer trusts banks at all!
The only reason I give 4 stars is because of Cesar , he was very helpful and professional when I called.
They never answer the phone. You have to call them back to back for them to answer the call.
Answer your phone or I'll take my business and personal acct elsewhere
The outside ATM dispenses $100, $20, and $5 bills. This is very, very convenient. Easy to use. When the ATM asks if you want to use “Visa Debit” or “US Debit”, select US Debit.
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