Chili's Grill & Bar

I want to leave kudos for Assistant Manager Dominique! We had a delivery order go wrong, and she was able to smooth it out in no time and get us our food super promptly. She even left us a nice note with our meal! Sincere touches like that can really make your day. ud83dude0a thank you so much, Dominique!!

Said 30 minute wait. Was closer to an hour. Finally seated. Miss Tori was our waitress. She showed up promptly. Was courteous, patient, and knowledgeable about menu items. Very nice yet professional the whole time. Served our beverages quickly and as ordered and immediately took and placed our appetizer order. Appetizers arrived between 15 and 20 minutes later. During the interim, she took and placed the order for our meals. We chose the 'Pick 3' appetizers and a half order of Texas Cheese Fries. For the 3 items we chose Fried Pickles, Mango/Habenero Chicken strips, and SouthWest Egg Rolls. The dipping sauces were not very good and the Fried Pickles had a flavor that I was unaccustomed to. Would have preferred simple dill flavor. So they weren't very good. The Egg Rolls were fresh and very tasty. Dipping sauce not withstanding, we enjoyed the Egg Rolls. The Mango/Habenero sauce or flavoring on the chicken strips was very weak and was probably the worst I have ever had. The chicken was tender and juicy though and seemed to be fresh. The Texas cheese fries were pretty good. I ordered the Southwest Grill 'pick 2'. I chose the spare ribs and the cheesy bacon Chicken breast. The chicken tasted better than it looked. It looked like a gobb of I don't know what. The presentation of it left a bit to be desired but, again, the taste wasn't half bad. The corn on a cob was probably the best I have ever had and I have had a lot. The fries that came with my meal were pretty good. Cooked about perfectly. Not under or over cooked. The Pickles served with my meal were better tasting than the fried Pickles appetizer. The (pork)ribs were decent. Plenty meat and not a lot of fat. Needed more bbq sauce. The garlic bread was good. My wife had the (pork) fajitas and enjoyed them very much. The rice that came with them was also good. My daughter had a burger that she did not enjoy so much. She only ate half of it. Our server was very attentive but not pesky. She checked on us 3 or 4 times. We really appreciated Miss Tori's excellent service. All areas we were exposed to were clean. All employees wore masks and did not do a lot of standing around. There were multiple hand sanitizing stations throughout the restaurant. Overall a good dining experience and I would recommend this facility to my family and friends.

They have great service, never been upset with how I was treated, but sometimes they're food could be an little better. I don't think I've ever gotten a medium rare steak cooked correctly yet and didn't make.me have to go running to the bathroom right after, but they're buffalo wings are excellent. I used to get the chili mango tilapia but they got rid of it. so i don't go there much anymore.

We've come here a few times already, but today was a bit different. We had Dustin as our waitor, and boy oh boy was he on top of his game. Attentive when needed, but knew when to give us space. Awesome job dude. Thank you

This restaurant is usually on point and the food is really great. Had a problem with the waiting time. Was put on the list and waited 39 minutes. When I went in to ask if our table was ready they told me they had texted me 36 minutes ago. I checked my phone and there was a text that came in 2 minutes after we had our name put on the list and I was told the wait time was 20 to 30 minutes so I was not expecting a text 2 minutes after we left to wait. We had to be put on the list again and waited another 25 minutes. The host had no empathy and didn't even apologize. I was super upset and disappointed with the host. Management needs to improve the check in process and coach the host on customer service.