Kaiser Permanente Ridgeline Behavioral Health Center

Great place for treatment for certain medical conditions. We always have the best experience with any member from the Kaiser Permanente family. Today, was the same. Great time and experience with staff on my son's nurse, John. He is always caring and happy to see us, as we are of him. Very detail visit, making sure we cover everything we have to, about my autistic adult son. Always makes us feel safe and at home. We really appreciate the staff, for being always there for us, always. Neve encounter a negative side to our visits, always a positive experience.nThank you to all for helping is.

All I can say is that Michelle is not good at all. I just get tired of getting beaten down in words when every time I go in there with my ex-wife when it comes to my son. My ex-wife uses her to get what she wants at the time and I'm sick and tired of it. It's like whatever Sarah wants to get. So I'm definitely going to be get a hold of her boss soon as I can. this whole thing was supposed to be about my son and making sure his grades were up. So far that is not what's going on he is not gotten better and to be honest I don't think it's actually doing any good for him at all. He's in the same place he was before. If he was with me during the week that could keep an eye on him doing his work then maybe we could solve this problem a lot quicker. I know when he was with me for the one quarter the year before he was doing fairly well because I was making sure he got it done and he got turned in. plus getting the hold of the teachers being involved a lot more but now he's in Denver it's not hard to do that. Even though that apparently I judge stated the fact that they were adequate both of them Even I don't agree with that.

Phenomenal staff that goes above and beyond the call of duty for perfect customer service.

I have a severe, crippling anxiety disorder. I haven’t left my house in over 2 calendar months. When I even start to approach my door in anticipation of leaving my house, I begin to feel dizzy, scared, and short of breath.nnIt just gets worse from there. The last time I tried going for a walk I got about 100 feet before I felt a painful tight knot in my upper chest and couldn’t breath. I was taking rapid short breaths in and out for about a minute before being able to get back home and lie down.nnTrying to get medicine has been an absolute nightmare. They have no undertanding or compassion of my condition.nnAfter begging for meds over long phone conversations, over long emails, over any form of communication I could think of, I finally relented and said ok, I’ll come in. They will only give me meds if if they see me in person, despite the fact that there’s nothing I’ll tell them in person that I haven’t already told them.nnIt was so hard. At a stoplight I check my BP with my portable monitor and it’s 150-100. Before I left him it was 105 over 70.nnI make it there. I circle around a couple times in my car trying to control my breathing. I park. I’m at the threshold. I stand up and walk in. I’m pushing myself. I’m doing my best. I’m drenched in sweat, rapid breathing.nnI check in. Can’t even look the receptionist in the eye. I fill out the forms. I’m doing everything I absolutely can to remain in control.nnMy name gets called and that’s when I feel it, the phantom fist grabbing my upper chest. I can’t breathe.nnI stand up, trying to remain calm. I make it a few steps toward the door and ask the nurse for minute, she says sure. I stand still trying to recover, trying not to lose it. I say I need some fresh air and go outside. I’m being watched from the other side of the window. I can’t do it. I start shaking. I had to go home. I had to go home. I’m crying the whole way.nnAn email is waiting for me when I get home. They still won’t prescribe me anti-anxiety meds. They say I should get admitted to an ER for days of monitoring.nnThat’s unacceptable. I just need anti-anxiety meds. They refuse to help me. They offer my an only option that will probably kill me.nnThese are not doctors, these are monsters.

Always prompt and efficient. Good, compassionate staff.