Chili's Grill & Bar

Our waiter was great. He was very tentative to what we needed and went about the room serving others doing the same. He was very confident moves about the room with grace and pose. The food was great as always.

Ordered on the app and it told me my order would be ready in 30 minutes. Got there and it was a madhouse - finally got someone to answer the phone and they had 200 orders - mine was still #30! Only reason for even 2 stars was the guy on the phone was helpful and apologetic. Be aware their app is NOT apparently connected to their actual order status - I wouldn't order again on a Friday evening.

Hard times eating in I get, but over a 2hr wait to get my food made for pickup?!? Tf is the issue with that?! This is the fourth consecutive time we've had this problem coming to pick up ourselves and wait forever once we've been told it's ready.nWhat is the point of pickup let alone ordering from this establishment in general if you'll still have the problems and they choose to ignore. Your foods good but not that good. Major waste time, can get better else where.

The staff is friendly and very Covid aware with social distancing and curbside assistance. We got to sign up for the online club and received a free bag of chips and salsa. Their chips are the best and last for days in that special bag they use. :)

They always seem to charge me twice and tell me to call my bank then my bank tells me it’s on their end and there was indeed to different transactions, and the management won’t do anything. Just stealing customers money with their faulty machines. I’d give to stars if the food and service was decent but even their dine in customer service is not there. Final time going to this location.