Banner Bank

I've always gotten my checks free with a senior account, and with Banner Bank there's an expensive shipping charge when I get them. The ATM is out of order pretty often. The employees are nice. Joi is awesome!! I don't like how the ATM is in the back by the alley; I would feel safer if it was on the Solano Street side.

Everyone else I have dealt with at the bank while my mom was alive has always been great , the only reason I am even giving one star is because of other employees always being so kind. However after my mother passed I went in there and the employee Colette was absolutely horrible to deal with rude impatient during such a difficult time. Definitely not a good representation of this bank would never bank here or refer people due to her poor customer service because I work in customer service and have worked at a credit union and cant imagine being allowed to treat customers that way.

Great service and always happy to help. They did a great job refinancing my house!!!

This gets 3 stars only cause their Lending Officer, Jody, is AMAZING! We're buying our first home and she is always a text away!nThough when we opened a new bank account with Colette, she wasn't friendly at all. She asked if I wanted to put my husband onto the account after we had already started and I said that we could, she insisted then when we did she was flustered by the paper work and shook her head the whole time, then made him primary without asking when I had been there for nearly 30 minutes opening up the account.nnShe wasn't very nice, and didn't make Banner Bank look well.

It's a good bank. Only thing I don't like is the drop box deposit will post for the next following business day..