Dignity Health Medical Foundation

I took someone for cancer surgery. I have never been to a hospital that had such a clueless staff. Was sent to the wrong place by staff for the surgery intake. Turns out the correct room was 5 feet from the person who misdirected me, who was the only staff present to ask. After the patient signed in for breast cancer surgery, I asked what time I should return for pick up. I was told “Cataract surgery doesn’t take that long.” She was not here for cataract surgery!nI returned to pick up the patient where I had dropped her off. The only person inside told me they were closed and go to the main hospital.” I asked her to call over. She said she didn’t have a phone. Went to hospital. Nobody knew where I was to go. Went back to surgery center. Finally found the patient where I went the first time.nOf course I’m driving each way because I’m picking up a surgery patient.nnWhat bothered me most was the total lack of concern by nurses. I don’t need an apology, but I needed to report the absolute lack of communication skills everybody I talked to.had, So it will get corrected and the people behind me don’t have to go though this mess. But hit was met with apathy.nnOf the 5 people I talked to at this hospital, not one was able to give correct directions.nnThe patient had the insurance to go anywhere. She wanted the first available. Now I see why Woodland Memorial-Dignity Health was easier to get into.nnI only hope the surgeons are more competent than the people who run this hospital.