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Kenneth Hampton (09/11/2020)
Had a 9:15 appointment for a pre-surgery covid test. They were already behind when I got there and the line was getting longer and longer. I was second in line when I arrived and it still took over half an hour to even be called in. Once in I realized why it was taking so long. The nurses were apathetic and working at a snail's pace and then there was the paperwork. Apparently, every patient has to fill out paperwork with information they already have on file for us. It was incredibly and unnecessarily inefficient. Considering PH across the street is doing covid testing in the parking lot with little to no paperwork and getting patients screened and tested quickly and accurately, I don't understand why the process needs to be a complicated as they are making it. I ran clinics in the AF so I know it doesn't have to be this poorly managed.
Donna Lynch (06/12/2020)
Staff are very helpful nice courteous and I have anxiety and because of wonderful M.R.I specialist I can make it through a open M.R.I he is patient and very understanding this is the only place I will go for a M.R.I Thank u Donna lynch
Shaneil Miller (06/08/2019)
I had a wonderful experience here, from the doctor to the amazing nurses!! Everything was done in great detail and the communication between patient and health providers were clear and effective.
Jennifer Rodriguez (04/19/2019)
Came in for a pre-OP appointment I was called to be helped, the receptionist started helping me and then the phone rang and was on the phone for a little over 10 minutes. Then she had started registration and got up and left to do something else and I was just waiting for another 10 minutes. It just seemed they were to busy to attend to me when u had my appointment set.
Monica Scheuerman (01/15/2019)
From the nurse that greeted me in pre-op to the staff that cared for me in post-op it was an all around wonderful experience! I stayed 3 days and 2 nights and felt more like I was staying in a nice hotel with an excellent nursing staff. The food was great and the dietary staff was so friendly. Thank you to everyone at Sutter Surgical for the best experience I’ve had and after 6 abdominal surgeries that is saying a lot! You all were great, especially Sandy my night nurse and Chrysty my day nurse - thank you!
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