Map
Detailed Information
- Place Types Hospital
- Address 3109 Coffee Rd # A, Modesto, CA 95355, USA
- Coordinate 37.6832241,-120.9764038
- Website https://www.modestopediatrics.com/
- Rating 3.3
- Compound Code M2MF+7C Modesto, CA, USA
Openning hours
- Monday 8:30 AM – 4:00 PM
- Tuesday 8:30 AM – 4:00 PM
- Wednesday 8:30 AM – 4:00 PM
- Thursday 8:30 AM – 4:00 PM
- Friday 8:30 AM – 4:00 PM
- Saturday Closed
- Sunday Closed
Reviews
Front office staff is rude and lazy. I don’t call often for appointments as my child is rarely sick but when I do, they like to schedule at least 3 days out. FOR A SICK VISIT! When I try to explain the symptoms Over the phone, they rudely talk over you and ask you other questions as if they aren’t concerned about what you are actually calling about. I know there’s certain protocols offices have to follow and ask questions but to talk over a concerned frustrated parent is just disgusting for someone working in the medical field.nnAsked them to check on insurance when I made the appointment 3 days in advance so I didn’t waste my time driving to Modesto and was told I’d get a call if it was inactive. I specifically told them I needed to know in advance. Never got a call. When I arrived Maria told me insurance was inactive and stated it’s the patients responsibility to find out if insurance is active. As an office manager, I know that response is COMPLETELY UNACCEPTABLE! This is the 2nd time they’ve done this. The first time I knew the insurance had changed but they were just going to let my child be seen until I said something. Will be going elsewhere.
My kids have been patients here for over a year. This office has very limited hours and is not open any holidays. I have generally found the front desk staff to be impatient and rude at times. The appointments are always ALWAYS behind. I typically wait 30 minutes past my appointment time just to be brought in the back so that we can wait another 30 minutes more. We are patients of Dr Truscello. She doesn’t have the best bedside manner with my kids. One of my kids has ADHD and the experience dealing with that at this office has been less than stellar. I plan on switching doctors as soon as possible and would not recommend this office.
Dr Lenser and team have shown great care for our 4 month old twins. During our first fever experience, Holly stayed on the phone with me for angreat deal of time, walking me through the steps of caring for our baby. She knew we were first time parents and was very patient and thorough with her explanation of how to proceed with the care for our little girl and her fever. It meant a lot that she did not try to rush through the conversation, or treat me like an overreacting parent. Great Job Team!
Dr. Lenser and her staff are friendly, professional, personal and generally just all around great. I love their advice nurse line; the information is very helpful and the ladies are always so supportive and sweet. Holly is wondeful and so helpful, along with Christine and Yesenia. Dr. Lenser is very knowledgeable, caring and thorough. She spends time with her patients. We love Modesto Pediatrics!
It had been 30 min. After my appointment time and I went to lwt them know asked por an approximate time of when they would see my son and they said they had no idea, that they were too busy. I walked out, and so did another 2 moms.
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