Map
Detailed Information
- Place Types Bank
- Address 2300 Mendocino Ave, Santa Rosa, CA 95403, USA
- Coordinate 38.4636909,-122.7176081
- Website https://locations.usbank.com/index/california/santa-rosa/mendoc
- Rating 3.3
- Compound Code F77J+FX Santa Rosa, CA, USA
Openning hours
- Monday 11:00 AM – 4:00 PM
- Tuesday 11:00 AM – 4:00 PM
- Wednesday 11:00 AM – 4:00 PM
- Thursday 11:00 AM – 4:00 PM
- Friday 11:00 AM – 4:00 PM
- Saturday 10:00 AM – 2:00 PM
- Sunday Closed
Photos
Reviews
It's getting better.
Lousy attitudes. To the response below, I already reached out to corporate about my experience. They explained it was solely at the discretion of the bank to cash or refuse to cash my child support check issued by the government. I haven’t had a problem cashing them in the past, but last night was treated lesser. I have 2 young children that I have sole custody of, I work over 40 hours a week, and to be hassled about cashing a check to pay my rent with at the beginning of the month is NOT something I should have to be hassling with, especially since I haven’t had problems doing it in the past at other branches and even that branch, and have CONSISTENTLY MAINTAINED my account in positive standing. Yesterday was different and your teller made the difference, in a negative way. I recorded the entire experience.
So about a year ago my husband opened an account with usbank since we recently moved closer to this one we have gone here often and we had never had a problem till today. My husband went in alone to deposite a check and withdraw money he gave the lady his bank card his ID and the slips there for she looks ay his ID and tells him he can't use that ID. It's not am American ID but it was issued here and the ID clearly says issued in San Francisco and it's the same ID he opened his account with. Since he doesnt speak English and there was no bilingual person working he got his things and came back home. I went back with him mad and after the same lady saw me mad she called someone and stayed on the phone 30 minutes just to ask if she can give us our money with his ID. She had an attitude the whole time l was there and thats why im giving them 1 star only.
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