Map
Detailed Information
- Place Types Bank
- Address 3445 Sonoma Blvd, Vallejo, CA 94590, USA
- Coordinate 38.1214327,-122.2555432
- Website https://locators.bankofamerica.com/ca/vallejo/financial-centers
- Rating 2.8
- Compound Code 4PCV+HQ Vallejo, CA, USA
Openning hours
- Monday 9:00 AM – 4:00 PM
- Tuesday 9:00 AM – 4:00 PM
- Wednesday 9:00 AM – 4:00 PM
- Thursday 9:00 AM – 4:00 PM
- Friday 9:00 AM – 4:00 PM
- Saturday 10:00 AM – 1:00 PM
- Sunday Closed
Reviews
This bank over the last 20 years has continuously decreased in customer service. It is the main service branch for Vallejo and the only one open since Covid. The Springs Rd & American Canyon branchs have been closed since March. One would think that if you only have the one branch open it would be completely staffed with employees from all of the branchs. I use three different banks Wells Fargo, Redwood Credit Union and Bank of America and with the money Bank of America has one would think customer service would be a high priority. If they didn't pay the corporate types so much money they would be able to afford quality, skilled, available, intelligent, and reliable branch tellers.nnI get Vallejo doesn't rate high on their list of service centers but we are people just like the wealthy types in San Francisco, Los Angeles, Atlanta, Santa Barbara and NewYork our money is just as green as theirs. I understand people's tempers are running high about now but give us little guys a break and get some people to staff this branch soon or you may end up having a mass exodus of customers. The other banking institutions seem to be weathering the storm well I would hope Bank of America would get its head out of its _ss soon.
I am here now..with social distancing the line is out of the door and down the block..after 1 hour I get inside to see only 2 cashiers/tellers.. are you serious.. i pass by here everyday and the lines the same and this is how you staff the main bank in town..gtfoh
I came by today and they REFUSED to CASH MY CHECKS WITHOUT A REASON!nThat's INSANE!!!! They say l had to deposit them instead. They said that it was the only way l could get my money. They refused to serve and they didn't give an exact explanation why. When l say them, I'm refering to the manager Jenel Martin and the teller Sana. I visited the place other times and the manager has been very rude to other clients. But that was none of my business untiI now. I suggest BANK OF AMERICA corporates to take a look at this review and others as well. I hope you solve the problem soon or you're going to keep losing clients and that's not what a business is about. The worse service ever!!!
Good atm. Low fees. Decent customer service. Average bank.
Home loan officer was great!
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