Map
Detailed Information
- Place Types Bank
- Address 403 Davis St 1st Floor, Vacaville, CA 95688, USA
- Coordinate 38.3545005,-121.9854941
- Website https://locations.umpquabank.com/ca/vacaville/403-davis-street
- Rating Unknown
- Compound Code 9237+RR Vacaville, CA, USA
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 5:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
I love Umpqua! The staff not only know me by name but learn to know more about me during our interactions making the whole experience very personal. They are helpful, efficient, and even over the phone, are always able to help me with my requests.
I have been working with Liz the last several years for all of my banking needs. When my mother passed away recently she was so professional and courteous. Her knowledge proved to be invaluable when working with my mom's estate accounts. She also just assisted me with a HELOC and she made the process seamless and very timely. Thank you Liz for all of your help you are a true consumate banker.
I have been banking here for 5 years and LIz and Emily have been awesome to work with. Very professional. Last week a loud mouth customer who took issues with wearing a mask threw a massive tantrum in the office about the delay, and Liz handled it quite professionally.nThe mark of good character is how customers are treated, even when they are out of control. Good job Liz and Emily.nA very professional setup.
Umpqua bank has always had exceptional service until recently. Since Covid 19, their local branch has been open only by appointment. This is absolutely ridiculous, since EVERY OTHER bank is open to the public with a mask. They are also shut down at lunch time, when most people are trying to do their banking. On top of having to make an appointment, they do not answer their phones during regular business hours either. So how is one supposed to make an appointment, if you cannot reach them by phone? If I could give 0 stars, I would.
Emily is fantastic. Her Manager Liz is loud, rude and inconsiderate of customers and others. Shame on Umpqua for allowing this type of behavior from a Manager.
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