Map
Detailed Information
- Place Types Bank
- Address 19376 Stevens Creek Blvd, Cupertino, CA 95014, USA
- Coordinate 37.3225315,-122.0118628
- Website https://locators.bankofamerica.com/ca/cupertino/financial-cente
- Rating 1.9
- Compound Code 8XFQ+27 Cupertino, CA, USA
Openning hours
- Monday 9:00 AM – 4:00 PM
- Tuesday 9:00 AM – 4:00 PM
- Wednesday 9:00 AM – 4:00 PM
- Thursday 9:00 AM – 4:00 PM
- Friday 9:00 AM – 4:00 PM
- Saturday 10:00 AM – 1:00 PM
- Sunday Closed
Photos
Reviews
I am not sure if Diane Kim works at this location or not, but she is a Loan Officer that services the Cupertino Area. In my opinion, I would NOT work with her or trust her. She is very unprofessional and unreliable and might even be dishonest. I sent her an email, cc'd my husband and bcc'd myself. 3 or 4 days later, no response. Reached out again, she claimed she never received the email. Everyone received the email, accept her. Sent her (forwarded) the email again and instead of her responding to the 5 simple questions, she asked us to call her. Told her I had a busy day, wouldn't be able to call by evening, she then says to call her that night. Annoyed, I outright asked her if she had a problem answering the questions in email. She answered, but wouldn't give me interest rates. Said she couldn't, but I ended up finding them on the website. SHADY! I then sent her an email asking for her availability for us to call, 3 days later, no response. I would not dare do business with this woman. To unreliable to be trusted, in my opinion.
Yes...ALWAYS a waiting line...why??? My other bank has NEVER a waiting line!!! I would NEVER bank with Bof A... but I had to for other reasons
Service fast and people very helpful and friendly
Ten people in line, one person working the teller. Two other employees sit in their offices pretending everything is all good. Two customers just left. Everything ok, B of A?
TL;DR: Useless branch, better call the BofA customer support.nn- Your online payment for your credit card didn’t go through for some reason? This branch cannot help you with this issue, you need to call the number on the back of your card.n- You need to unblock your card for the freaking payment to go through (please take my money guys)? This “financial center” cannot process this operation, call the number on the back of the card.n- You need to close the damn card that you have with them? Yep, call the number on the back.n- Maybe they could process the payment from your debit card or directly from your checking account with another bank? Nope, they don’t have “the machine” to process this operation.nnWell, then my main question is: WHAT CAN YOU ACTUALLY DO AT THIS “FINANCIAL CENTER”?!nnWhat a waste of rental space and time. I had to wait for 20+ minutes in line just to learnh all of the above mentioned information. ud83eudd26ud83cudffb♂ufe0f
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