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HSBC Bank

10745 S De Anza Blvd, Cupertino, CA 95014, USA

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Detailed Information

Place Types Bank
Address 10745 S De Anza Blvd, Cupertino, CA 95014, USA
Coordinate 37.3124413,-122.0326474
Website https://www.us.hsbc.com/
Rating 2.5
Compound Code 8X68+XW Cupertino, CA, USA

Openning hours

Monday 9:00 AM – 5:00 PM
Tuesday 9:00 AM – 5:00 PM
Wednesday 9:00 AM – 5:00 PM
Thursday 9:00 AM – 6:00 PM
Friday 9:00 AM – 5:00 PM
Saturday 9:00 AM – 1:00 PM
Sunday Closed

Photos

Reviews

Katie Wang (12/03/2019)

I am a customer for 2 years now. I basically deposits money into my savings account and I don't use my checking account for my daily expenditures. Recently I got a total service fee of $490 charged to my checking account because of insufficient fund.nnI found out it was due to 14 small charges from paypal. I immediately called paypal to find out why. It is a government regulation change. Because of the new regulation, my paypal balance could no longer be used to pay off the small charges ($2-$10). So paypal used my backup payment method which is my HSBC account.nnI tried very hard to call the branch, visit the branch, and call the 1-800 number, but no use. Either the manager's not available or there is nothing they can do about it.nnFor less than $100 expenses within 2 weeks of period, I was charged $490 service fee by HSBC. I am going to switch to other banks. Period.nnIf you are going to bank with HSBC, I suggest you read every small prints because it is very hard to ask HSBC bankers to refund service charges. Good luck!

Venkatesh (05/31/2019)

They take forever to get to you. No one welcomes you and gets you signed up. Be prepared to wait a long time and to experience poor customer service.

Ramakant Patel (02/04/2018)

After looking at the reviews both on yelp and on google we were hesitant to open an account here. We have been receiving the mail promotion from hsbc for a couple of years now and decided to give it a try. We were greeted by relationship manager Peter, not only was he professional and courteous, he made the whole account opening process a very pleasant experience. Highly recommended for anyone who wants to open up an account to see this young man. Make sure you call the branch to make an appointment as the account opening process can take around 30-40 minutes.

Franck Dernoncourt (01/20/2020)

HSBC online registration is is the most stupid and time-consuming registration I have ever done for any bank.

Shawn Wu (09/14/2018)

When I walked in on a Friday afternoon, there is no client. It was 4:26pm. However the banker told me that no one can help me that day, because they want to close at 5pm. Even though all bankers are not working with any client at the moment, he said everyone of them have appointment with someone, and the customer can come in anytime. He literally asked me to come back on Saturday or a different day. I’ve never had such experience in any other bank before.

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