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Chase Bank

3057 Stevens Creek Blvd, Santa Clara, CA 95050, USA

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Detailed Information

Place Types Bank
Address 3057 Stevens Creek Blvd, Santa Clara, CA 95050, USA
Coordinate 37.3238053,-121.9486461
Website https://locator.chase.com/search?q=95050&jp_cmp=rb/LocalListing
Rating 3.2
Compound Code 83F2+GG Santa Clara, CA, USA

Openning hours

Monday 9:00 AM – 5:00 PM
Tuesday 9:00 AM – 5:00 PM
Wednesday 9:00 AM – 5:00 PM
Thursday 9:00 AM – 5:00 PM
Friday 9:00 AM – 5:00 PM
Saturday 9:00 AM – 4:00 PM
Sunday Closed

Photos

Reviews

Horacio Martinez (08/11/2020)

Andrina was so sweet and polite when she was attending us and not only was she really friendly and helpful she was a ray of joy. The security guard was so nice and got my cousin a mask because he forgot his. This is great service and I feel like more should be like this!

Ariana Hernandez (12/05/2019)

Came in to deposit a check and discuss my Apple Pay not working (not Chase’s fault, their fraud detection is on point) and Reina Su helped me solve it all in less than 5 minutes! She was friendly and explained everything so nicely that I understood without feeling patronized. I’ll be coming back here, I think it’ll be my regular branch from now on :)

Anthony Lee (09/25/2019)

I walked in this this Chase Bank for a couple transactions today and most of it went pretty smoothly. The service with the bankers at their office and the wait time associated while sitting in the lobby was very reasonable. Next I went to the teller to do a payment on a Chase bill, but I was informed they do not accept loose change. They require your coins to be rolled. I let them know it was a small amount and not enough to fit into a roll of coins. The teller informed me it was policy that loose change is not accepted and must be put into a roll. I was very disappointed because I was not able to make a payment as I intended. I personally don't like it when your bank won't take your money because it is too little. It's not the typical Chase service I expect. I even let the teller know that I'm able to use coins and make a payment at other Chase banks, but she said no here.

Andreas Fichter (12/07/2019)

Worst customer service ever!!! Don't come here on a Saturday if need to get some banking business done. We just wanted to make some simple account changes, but the banker as well as the supervisor didn't know ANYTHING! We spend 1.5 hours in the branch and couldn't even get done what we came for. Very frustrating.

Yaoyao Fu (06/07/2019)

Cannot believe that the banker refused to accept emailed documents but still asked for printed documents for opening an account. It is a digital world! Even Chase itself forces customers to go paperless by charging a fee on paper statements. It is a waste of time going to the brick and mortar bank.

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