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Citibank

2500 Pruneridge Ave, Santa Clara, CA 95050, USA
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Detailed Information
Openning hours
  • Monday 10:00 AM – 5:00 PM
  • Tuesday 10:00 AM – 4:00 PM
  • Wednesday 10:00 AM – 4:00 PM
  • Thursday 10:00 AM – 4:00 PM
  • Friday 10:00 AM – 4:00 PM
  • Saturday 10:00 AM – 1:00 PM
  • Sunday Closed
Photos
Citibank
Citibank
Reviews
Mike Telis (08/25/2020)
Nice and quiet office, usually no line.
Edven Benitez (04/12/2019)
This branch is inconsiderate towards the customers. 4 times I was ask what I needed done while in standing in line. I said I needed to cash a check. After waiting almost 30min right when I get to the window the teller tells me she can't cash checks from anyone who don't have an account with them. I need to go to another branch and it's 450pm and with traffic this place will close before I get there. Why the manager has no freaking brains! 4 times I told you I was cashing a check. How hard is to ask me if I have a account or not? It should be a crucial question to ask since you dont cash checks for people with dont have a account with them.nnDont bank with this inconsiderate management.nnYou will see better management at any McDonald's compared to this place!nnStay away!
Jamila (07/04/2018)
This branch is one of the slowest branches I've come across. They always have only one teller.nRecently they've started greeting when someone walks in in the branch.nAfter greeting and welcoming, they apologize for having only one teller, short of staff and so on.nWait time is more than expected, as one doesn't know how long each customer will take to complete their transactions.nIn return, it makes other customers irritated, and grumpy.nHowever, the teller is always patient, makes sure all the banking needs are full filled, answers the questions as precise as she's able to.
Youwei Teng (06/05/2018)
William is super helpful and very professional!nI walked in to the branch to open a new account, he helped me finished the process and answered all my questions, recommended.
Kelly Callirgos (07/24/2019)
Very sweet staff. Clean and cool facilities.
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