Home United States California U.S. Bank Branch

U.S. Bank Branch

2730 Homestead Rd, Santa Clara, CA 95051, USA

Map

Detailed Information

Place Types Bank
Address 2730 Homestead Rd, Santa Clara, CA 95051, USA
Coordinate 37.3380388,-121.9746602
Website https://locations.usbank.com/index/california/santa-clara/santa
Rating 2.8
Compound Code 82QG+64 Santa Clara, CA, USA

Openning hours

Monday 9:30 AM – 4:00 PM
Tuesday 9:30 AM – 4:00 PM
Wednesday 9:30 AM – 4:00 PM
Thursday 9:30 AM – 4:00 PM
Friday 9:30 AM – 4:00 PM
Saturday 9:30 AM – 1:00 PM
Sunday Closed

Photos

Reviews

Neal Gallegos (07/27/2018)

CUSTOMER SERVICE - HORRIBLEnI have not been able to access my account online for almost 3 months. Lot of calls, lot of being out on hold. Lot of being transferred around and lot of losing me on their phone tree. Today’s experience. Talked to 9 different Reps and Managers to get this resolved. Included a trip to the Homestead Branch for almost an hour with the branch manager. Who could not help me and when he called out, their response was for me to call their same customer service number. I now have to wait another week which MAYBE will resolve this problem. It’s obvious that my account doesn’t mean a lot to them. However wasting my time over 3 months and not getting the access issue resolved in a timely manner... certainly not worth any more patience with US BANK. So now looking for a bank that takes care of their customers and actually care about the experience. Anyone have any suggestions?!?!

Artemio Cardenas (08/12/2019)

There ATM is always out of service and only have one they should put more ATMs. Also fix the problem right away.

Vivek Arza (06/22/2018)

Efficient and personal branch. Worked with Jorge Castillo on HELOC and wire transfer needs. Great with customer satisfaction.nWould recommend this branch and Jorge in particular.

Halawyey Aytakesn Aydqsn L.G. (01/02/2016)

I am with us Bank for more than 5 years. Of cource they r not as big as the other famous big banks. But their customer service, honesty, they don't cheat as the other banks, great access to all branches, phone call waiting is as normal as expected, they don't lie is just priceless :)..... and more other perfect services. May God bless us bank. Keep the good work up :).

Rami Mamori (04/26/2018)

This is a joke not a bank! They have no idea what professionalism mean! today my wife called US bank customer service & they instructed her to visit the nearest branch to open a checking account, so she arrived about 3pm (2 hours before they close)nthe banker was rude to her & told her that she has to come back tomorrow morning because there is not enough time to help her as the banker needs to leave earlier to pick up her children!!!!! & they have nobody else to help her! she spoke with the branch manager who was careless & didn't offer any help or other solutions to the problem.nnI'm not sure how they expect us to trust them with our money giving this trashy customer service!!!!

Similar place

U.S. Bank Branch

111 Lomas Blvd NW Ste 100, Albuquerque, NM 87102, USA

35.0911674, -106.6470826

+1 505-246-8100

https://locations.usbank.com/index/new-mexico/albuquerque/lomas

Bank West

Albuquerque, NM 87102, USA

35.0898328, -106.6492872

Unknown

Wells Fargo Parking Lot

Roma Avenue Northwest, at 2nd St NW, Albuquerque, NM 87102, USA