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Mill Creek Vision
Mill Creek Vision
Mill Creek Vision
Mill Creek Vision
Mill Creek Vision
Mill Creek Vision
Mill Creek Vision
Mill Creek Vision
Mill Creek Vision
Mill Creek Vision
Reviews
Tashia Weaver (10/28/2020)
Great experience!! Easy/quick to book an appointment as a first time patient. They accepted our insurance and double checked our coverage. Day of appointment was smooth and ran on time. Quality care from doctors and staff in front office. We picked out glasses and received them in less than a week. Highly recommend!!
Moulay (11/16/2020)
My wife and myself had a very bad experience. While the optometrist and the technicians we saw were great, the office staff is NOT that much.nThe receptionists were rude both in person and over the phone. They lack manners. We felt kind of unwelcomed.nAt one point, one receptionist asked me: “Did you wash your hands?” in a rude manner. She may have done so out of an abundance of caution, but it does not justify being rude.nPlease work on improving your customer service.
jay teean (08/14/2020)
One eye center is like another eye center, so what's the BIG difference here? The Optician, particularly, Evan Thompson. He makes the entire experience very personable. Cares a lot about his customers, takes the time to do so, no lip services here, really does good work. Ask for Evan, you won't regret it.
Veerendra Ch (10/03/2020)
Not a friendly service for new patients from front-desk. As a new patient, I had some confusion and had 10-15 mins delay in providing insurance details at the hospital only (as I need to call the insurance). Front desk team didn't provide any support and sent us back home stating they are busy. No communications on any documentation to be filled, which we could have done to avoid appointment cancellation. A big disappointment from Mill Creek Vision.nn—————-nSorry for the confusion you had. I didn’t ask you to break any social distancing guidelines. My only concern is front desk could have reached me early for any details they need like other offices are doing and bit supportive for first time visitors instead of being rude and not providing help. Hope your services quality will be improved instead of justifying the action. Thanks for taking time to reply.
Andrew Williamson (10/26/2020)
Dr. Russell and the other staff were extremely friendly and professional.
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