Heritage Bank

Greatest bank. No issues. Was my childhood bank so my mom's bank and now me and my husband's bank and our little one has a account to. Love them and yes I tried 3 different banks and had problems with each one so went back to my roots and with heritage

Outstanding customer service and staff. This is a wonderful group and bank. Coral, Renee and the others here are terrific. They have my highest compliments. I have been with them for over 10 years now.

Staff very personable, friendly and efficient.

Always friendly, and professional, great bank, wonderful staff.

Went in this morning to open a checking account. The building was nice and new and staff seemed to be friendly. Was greeted by whom I assuming was the branch manager or supervisor Renee. She had the vibe of forced customer service which came across as not genuine. She told me it would be a few minutes before someone could see me. I understood, I’m not an unreasonable person. A few minutes had passed and I was taken back to an office in which I was told someone would help me. I should have gotten her name, but she assisted me in the process of opening an account. She was extremely rushed and seemed like I was inconveniencing her by even being there. In addition to that, she asked me some personal questions about my job and made comments like “that’s so gross, I could never do that because I’m a germaphobe!”nI’m all for having an opinion in this great country of America, but probably shouldn’t say stuff like that to potential prospects. Furthermore, instead of entering stuff in the computer right away, she wrote everything down on a post it note; including my SSN. I told her that made me extremely uncomfortable and asked her to please shred it.nAll in all, I decided not to open a checking account because of my entire first impression of the place. I was hoping that Heritage bank would be the one because it’s closer to home, but not at this time.nPlease consider this feedback as a learning experience.