American Lake VA Medical Center

My late father Robert was in the USAF for 27 years. He served our country in both the Korean War and in Vietnam.nnThe wonderful people who work at American Lake helped my father after he became disabled due to health problems relating back to Vietnam. I have great respect and admiration for our military & their families as well as those who work to support our troops.nnThank you, American Lake VA, for your kindness, care and compassion. God Bless You & Happy Veteran's Day ud83dude4f ❤ufe0f

Where can I start. I have been trying to get an eye exam for over two months now. I was given a referral to see Community Care and it has not been resolved. I called Patient Advocate and was not given a call back until I reached out to the head person of the Seattle VA. I was then called by the Patient Advocate and was given excuses about how the Community Service is short staffed and they are working on my referral. Folks it been in the system for over two months now. I call to follow up and get placed on hold for over an hour. It's seems like they just want you to give up. I went to the actual campus today and went to straight to the Patient Advocate Office and they were conveniently closed. It's like they try to avoid you. Stop using COVID as an excuse to give horrible service. I'm not saying the VA is horrible but this facility is. I'm not sure what the problem is but someone in charge is doing a horrible job at making sure veterans get the care in a timely manner. FIX IT!!

American Lake veteran Medical Hospital Tacoma Wa. Was a great place for my father to have the best care for him all the nurses staff was just wonderful and great even the grounds of the hospital was beautiful with all the trees and even the deer on the property and overlooking the lake to me it was a peaceful place I visited the VA at Christmas time for five years up until my father's death ud83dude22 on March 23rd 1993.... even one of the nurses thought my dad was handsome from the pictures back from the Korean War.... now my dad lays to rest in the new Tacoma Cemetery military US Army ud83cuddfaud83cuddf8 section. If you have a soldier this is the VA Hospital you want them to be in.... thank you very much American Lake veteran Medical Center....

Staff here is amazing, both my father and father in law and myself go here. They are always helpful even if they are not always given the best tools to work with. I have never had any form of issue and have no problems going here for my medical needs

Been going to American Lake for about 23 years now. For the most part the care I have been given has been great. But , like any other medical facility there are times that quality of care, individuals and treatment regiments have not been up to what are my standards. Off can be like the military (hurry up and wait