Map
Detailed Information
- Place Types Hospital
- Address 710 S Broadway, Walnut Creek, CA 94595, USA
- Coordinate 37.8973783,-122.0565658
- Website https://thrive.kaiserpermanente.org/care-near-you/northern-cali
- Rating 1.4
- Compound Code VWWV+X9 Walnut Creek, CA, USA
Photos
Reviews
The Mental Health department at Kaiser is awful. Only get to see someone for fifteen minutes? What a joke. This is why I don't use these services anymore. If I want to talk to a specialist in this field, I do so outside of Kaiser. The Medical department is so much better.
waited four plus months to be assigned a therapist and within three sessions she was pushing me out because i was wanting to try something other than gaslight-ey CBT lmao. was told i would be sent some referrals, also never happened, and then when i reached out to them again in crisis they just told me i was “resilient” and offered nothing. lol. just trashhh
You will wait 4-16 weeks for an appointment, only for them to tell you they can't help you. I have dealt with this department for 10 years, and have never walked away fully satisfied. They don't answer the phones in a timely manner. Several doctors are constantly out of the office. Some doctors do not even seem to care about the job they're doing, and can't connect with patients. I have had to be in crisis to get any kind of response from them.nnDo yourself a favor and get mental health care from somewhere else. Nobody I know has been helped here.
Cons: Its in a very busy area. In Downtown Walnut Creek. No parking, you have to park at Safeway and risk getting your car towed if you expect to go for more than an hour. Counselors will not allow you to step in if you happen to come in late despite the fact you may not live within the area and have to commute.nnPros: The other patients are kind and relatable.
Wow, I had a bad experience there. On the glass windows it says, “We Listen to you.” Well sadly it isn’t true. You go there to run away from the dark past and start a fresh new start. They keep reminding you of your past and they think they know what’s best for you! And there is no parking in the parking lot, you have to go to the Safeway close by then walk to the center and there sometimes isn’t even Safeway parking. Do not send yourself or a loved one (Especially don’t send your children) because you or your loved one wouldn’t really recover from what happened. The psychiatrists keep giving you these exercise papers that they think will work even though they do nothing. Some of the staff are reasonable and completely nice, some are just unhelpful and a burden.
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