Map
Detailed Information
- Place Types Pet store
- Address 1531 San Pablo Ave, Berkeley, CA 94702, USA
- Coordinate 37.875352,-122.29395
- Website Unknown
- Rating 4.5
- Compound Code VPG4+4C Berkeley, CA, USA
Openning hours
- Monday 9:00 AM – 6:00 PM
- Tuesday 9:00 AM – 6:00 PM
- Wednesday 9:00 AM – 6:00 PM
- Thursday 9:00 AM – 6:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday 9:00 AM – 6:00 PM
- Sunday 9:00 AM – 6:00 PM
Photos
Reviews
Calling for a price check shouldn’t be a problem. I gently asked if the shopkeeper knew about the cat food and she said, “Yes.” Ok, so I asked if by chance she knew if the better quality wet food is manufactured in human grade food safe environments. “I donno.” Ok, it was a stretch, but my old pet food supply store Knew all about that stuff and told me to ask about it if I shopped elsewhere. Oh well. So, I asked what the general price range of the wet foods were, not all 20 prices, I clearly asked: “In general, what do the wet food prices range from?” Because the air is purple and the particulates are dangerous for me to be running in and out all over town, looking for a restock of my easily hospitalized kitty. He gets stones but hates hates hates the grain packed C/D prescription diet, so these past two years we’ve seen massive energy improvements and avoided $2,000 hospital bills by feeding the little dude great quality food. Ok? Except, we’re helping my partner’s parents on holiday and suddenly had to stay longer as fire evacuees. I didn’t share any of this, I simply asked for a quick quote as I do my research. I just wanted to get a quote and some (what I was told should be standard) info - without breaking quarantine and entering the smoky air. The particulates are 280 atm and I’m just doing some research in the safety of my home’s air purifier.nnThe shopkeeper didn’t say she was busy, or ask for me to hold (so she could help someone in person). In response to me asking for a general range of wet food prices, she told me I’d have to come into the store, that she couldn’t help me.nnWhen I mentioned that I lived over the hill in Orinda (I need to run one more errand in Berkeley, to curbside pickup fabric to make masks with), she told me I should just find another store if it was too far out of my way.nnNow, I may pay for good quality food, but I’m not makes out of money. I’m a college student with a 15 yr old cat who’s living a better life than ever bc of the high quality foods I’ve been feeding him. I’m not trying to pay for “express” prettiness or w/e. I was trying to support a small business that prides it self in fair prices. But apparently with the discount nature they discount the need to be well informed or intelligent business people. Turning away customers and practicing poor training/customer service ... not ideal. I’ve grown up putting myself through an applied physics degree, working for small business and as a small business waitress, coffee shop manager, etc. I don’t think hearing someone is trying to stay safe from the air and avoid making a ton of stops should be met with “You have to come see for yourself.”nnCalling for where food is sourced and how much it is generally priced should not be unreasonable questions for a food supply store. I really wanted to like this place, but I felt the need to warn others (and the business) that their poor research and customer service practices are distasteful. Is that unreasonable?
Great pet food & supply selection & they have a lot of local products.
I really love this pet supply store. It smells awesome. The people who work there know a lot and seem happy to help. So far, they have had everything I have wanted for my cat. Each time I have been, I felt even better walking out than I did walking in.
You can find pet stuff for all sort of pets. Well organised. I purchased a bird feeder from birds section. Liked it
Adorable store with super friendly pet loving staff! Great selection of bird houses!!
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