Allergy: Dublin Center: Palo Alto Medical Foundation

Update: I've finished my clustering treatment and want to update the feedback here. Overall, the experience turned out to be pretty good. Both the nurse and the doctor are pretty nice and patient. The scheduling issue turned out to be that they only have one nurse on this and if she had any issue that she can't make it at work, no one can facilitate the treatment and appointment has to be rescheduled.nnI would hope that they could work on the staffing so that they could have backup. Also, if their representative who is calling could give a bit of detailed information, it may help me to understand the situation better.nn----------------------------------------------------------------------------------------------------------------------nnThis place is a total disaster. I had this allergy treatment with them set up a long time ago. It is supposed to be 5 sessions once per week starting last week. Two weeks in a row, they just called and notified me that they have to cancel the appointment 30-45 minutes before the appointments. Both time, I was already on the way to the hospital. No explanation is provided. The operator didn't care. She just said that she is supposed to notify me and she doesn't know what is happening.nnI live in the tai-valley area and work at South Bay. And I got busy schedule at work. To arrange an appointment is not easy which I told them. But they don't see to give a f*k about it.nnI will update the thread and let you know my experience on follow-up. For now, I strongly suggest avoid this place at all cost if possible.