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Detailed Information
Openning hours
  • Monday 10:00 AM – 8:00 PM
  • Tuesday 10:00 AM – 8:00 PM
  • Wednesday 10:00 AM – 8:00 PM
  • Thursday 10:00 AM – 8:00 PM
  • Friday 10:00 AM – 8:00 PM
  • Saturday 10:00 AM – 8:00 PM
  • Sunday 10:00 AM – 6:00 PM
Photos
Puppy City LLC
Puppy City LLC
Puppy City LLC
Puppy City LLC
Puppy City LLC
Puppy City LLC
Puppy City LLC
Puppy City LLC
Puppy City LLC
Puppy City LLC
Reviews
Jacob Teter (04/13/2021)
I went to purchase a puppy made an appointment for a certain dog. Fell in love with the puppy and wanted to purchase it. I did the financing option because it’s convenient of paying 3,000 out of pocket. They told me my payments would be 170$ a month that was the first lie they told me. When I got home and got emails from the financial company my payments our 217 $ every 2 weeks. Lie number 2 they didn’t tell me the apr was 168% they didn’t tell me there was a 8,000 finance charge. And 3 days later when I find all of this. Out I try to return the puppy because I can’t not afford a total of 11,000 after the finance charge and the 3,000 for the dog. They told me no I only have 48 hours to return the dog sorry. Honestly this family own business should consider its customers when things like this happens. If I would have known about the APR and finance charge I never would have done it. I feel like an extra 24 hours from the 48 I should have been accommodated to return my puppy with the circumstance of not being told anything and just sign papers.
Whitney Hartman (03/16/2021)
I got my baby boy Riot the corgi from there when they first opened! He had a bit of a cold, and they took care of the vet expenses to make it right! Thoroughly impressed with them. They also seem to take great care of the puppies, which is great!
Stephanie Furr (01/02/2021)
Puppy City in Harrisonburg is awesome. The staff is professional and very friendly. The store is very clean and you can tell the puppies are loved and cared for as if they were their own. The prices are right in line with breeders and other stores of this nature. Puppies are family. If you aren't prepared for the expense, please don't get a puppy only to take them back or abandon them. It upsets and confuses the poor babies because they don't know what they did wrong. You can tell that Puppy City is dedicated to their puppies and loves each and every one. ❤ud83dudc36
Jessica Duvall (12/21/2020)
We purchased a Boston Terrier from Puppy City on December 18th. We had an overall positive experience, no complaints. This is your typical puppy store, lots of dogs, all in small converted baby crib enclosures. However, you can tell the puppies are happy and healthy and that the staff truly do care about the dogs in their care.nnThe prices are a bit steep compared to buying directly from a breeder. We paid $2,900 for a Boston Terrier when you can get them from breeders for roughly $1,500-$2,000. But if you've ever tried to buy from a breeder you know there's waiting lists, super strict lengthy contracts, and often traveling involved. The convenience of this store being an hour away and avoiding the wait lists and insane contracts made the price worth it, in my opinion. We also received a kennel, food, two bowls, and two toys included in that price, everything needed to get you through the first few days with your new puppy.nnOur Noelle is absolutely everything we could have ever asked for, so I am very thankful for finding Puppy City!
Ally Nester (12/02/2020)
We visited this store as prospective buyers of a new dog in our household. We have two other dogs and wanted to see if any of the puppies could be compatible with our dogs. As soon as we asked to see one of the puppies, the older women immediately asked us if we were “actually” interested in buying. We told her yes and she immediately told us that the dog was 2,700 dollars. She said it in a rude tone as if she thought we could not afford it. We were eventually brought over to one of the booths and the older woman hovered over us the entire time , as well as making comments about my party and I. I do not see myself coming back to this establishment because of my poor experience with this rude woman.
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