Home United States Massachusetts Bank of America Financial Center

Bank of America Financial Center

333 Longwood Ave, Boston, MA 02115, USA

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Detailed Information

Place Types Bank
Address 333 Longwood Ave, Boston, MA 02115, USA
Coordinate 42.3384624,-71.1053946
Website https://locators.bankofamerica.com/ma/boston/financial-centers-
Rating 3.4
Compound Code 8VQV+9R Boston, MA, USA

Openning hours

Monday 9:00 AM – 4:00 PM
Tuesday 9:00 AM – 4:00 PM
Wednesday 9:00 AM – 4:00 PM
Thursday 9:00 AM – 4:00 PM
Friday 9:00 AM – 4:00 PM
Saturday Closed
Sunday Closed

Photos

Reviews

James Spencer (12/18/2020)

Buyer beware- run far and fast from this institution. Consistently unfriendly, reluctantly helpful, and 'used-car-salesman' style sales approaches to try to sell me their credit products after they've had a chance to pull my account information. This bank nickels and dimes their customers for everything. I've banked with BofA for a few years but after the most recent $15 fee that was assessed to my account after receiving a wire transfer from a domestic bank has thrown me over the edge. BofA's unwillingness to waive such an egregious fee or to provide a goodwill credit for this circumstance has me spending the next ~5 hours switching all of my account information on file with credit card companies, etc over to competitors. For anyone looking for competency in their customer service and a bank that doesn't milk their customers for every possible fee, I recommend Charles Schwab bank for checking products and Marcus by Goldman Sachs for savings products.

Nathan Bishop (01/07/2020)

Worst Bank of America I’ve ever been to. 2017-2018 their leadership must’ve changed or they experienced a large turnover because the customer service is absolutely abysmal. To add insult to injury, there’s several inch thick bullet proof glass at the teller station to make you feel like a zoo animal. Only one teller is actually taking customers while 2-3 men in suits laugh and frolic in the lobby. Every time I visit the branch, it takes more and more time to have checks made, and lately they’ve been requiring “overrides”. I’ve had it with this branch, especially as a preferred member, and am researching other banks to switch to.

Jimmy Liu (10/05/2020)

I needed to deposit a check via teller, not atm, but they continued to be closed. Will change rating once they open up again.

Latalia Graham (03/03/2020)

I wish I could give this location a minus 100 to the 10th power!!!! The laziest manager I've ever seen at any establishment. Hector is too busy walking around and stretching to be of any use for anything or anyone at all besides himself. I sat in the waiting area waiting for him, as I was instructed to do. He waltzes in, sees me sitting there, and keeps on walking to hang out with the tellers. He didn't say one word. Address the people in your lobby like all other banks do!!!! Customer service at this location SUCKS!!!!! No one is there to greet you at all. I walked around asking for assistance. I'd rather go to the branch near my house, 1 hour away, than to walk 5 mins and return to this location