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AT&T Store

6720 Pittsford Palmyra Rd, Fairport, NY 14450, USA

Map

Detailed Information

Place Types Store
Address 6720 Pittsford Palmyra Rd, Fairport, NY 14450, USA
Coordinate 43.0709126,-77.441141
Website https://www.att.com/stores/new-york/fairport/116172
Rating 4.3
Compound Code 3HC5+9G Fairport, NY, USA

Openning hours

Monday 10:00 AM – 8:00 PM
Tuesday 10:00 AM – 8:00 PM
Wednesday 10:00 AM – 8:00 PM
Thursday 10:00 AM – 8:00 PM
Friday 10:00 AM – 8:00 PM
Saturday 10:00 AM – 8:00 PM
Sunday 11:00 AM – 6:00 PM

Photos

Reviews

Ellen Viele (02/15/2021)

Dan Boyton was our rep and he was exceptionally knowledgeable, professional, and connected to my needs. He found some plans suitable for my budget and explained each one. Dan was very patient and succinct in answering my questions. Thank you for hiring such wonderful people to make my experience pleasant and calming.

Beth Odell (03/22/2021)

Alex, the manager did great! Very informative.nThanks Alex!

Andrew Beasten (12/21/2020)

I had a terrible experience at this store. I ordered my wife an upgrade phone online to pick up at this store. I was told they could not give me the phone because there was a past due charge on my account, despite there not being any past due charges. I left the store and my wife messaged me asking why her current phone had been disabled. So i went back in the store and asked the staff there who said there was nothing they could do. I went home and called AT&T customer service who told me there was no past due balance, the order had, in fact, been completed, and I should have received the new phone. So, I went back to the store and told them this. They still told me they could not give me the phone due to a (nonexistent) past due balance on the account despite me showing them on my account that the order was complete. After more arguing, I asked them to look up the account and they found that the order had indeed been completed and a receipt created. Then they finally gave me the new phone and a halfhearted apology. All told, it was a 2 hour ordeal to get the phone I had already purchased and paid for online.

Eileen Fissinger (11/22/2020)

Went in to trade in my iPhone 8 plus, upgrade my current package, and purchase a new iPhone 12 mini. Alex took terrific care of me, was great to work with, handled all the little details. It was a great experience.

Megan Adams (11/22/2020)

Before going to the Fairport store we went to another in Webster. It was an awful experience. Here in Fairport Alex totally made up for that. We were greated right away. He was the only staff working but even though he was with another customer he worked quickly to get us both taken care of. He was so kind to the people in front of us and to us as well. We were all helped quickly and he got us our new phones and accessories all set up no problems. Great service, will definitely be coming back here for any phone needs.

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