Davis Katherine E

I called and asked for an appointment with Kathy Davis because I had been experiencing back and muscle pains to the point I wasn't sleeping, a fever of 102, vomiting, and a few other minor symptoms. After over 2 hours and 4 phone calls trying to schedule this appointment they set me up for a virtual appointment. I explained to Kathy all my symptoms and it was obvious she wasn't really listening to me. She had decided what she was going to diagnose me with from the beginning and it didn't matter that I told her how much pain I was in or how little sleep I was getting. She diagnosed me with ALLERGIES and recommended I buy some allegra to make me feel better....you know for my sever back pain, vomiting, and fever. Then she told me the only thing throwing her off from her diagnosis was my fever so she insisted I go in for a covid test. They told us to be there at 3, we were there at 3, they then helped every other car that pulled up after us and made us wait till 3:30...while I had a fever of 101. Flash forward to 2 days later and I get woken up at 9am to THREE missed calls from the clinic and no voicemails. I said I better have covid then if they think it's ok to call me that much knowing I haven't been getting any sleep due to me being sick. I called back and what do you know the test was negative. I just want Kathy to know that I cried after our stupid virtual appointment because I felt ignored and all I wanted was some help. Do better Aurora because I know I'm not the first person this lack of care, listening, or understanding has affected and I'm sure I won't be the last.