Map
Detailed Information
- Place Types Bar
- Address 3600 Plymouth Rd, Ann Arbor, MI 48105, USA
- Coordinate 42.3043126,-83.689888
- Website https://doubletree3.hilton.com/en/hotels/michigan/doubletree-by
- Rating 3.6
- Compound Code 8836+P2 Ann Arbor, MI, USA
Photos
Reviews
Amazing! Carly and the staff were very accommodating, kind and helpful. We were here for a hockey tournament and with 2 very early games, they came in 2 hours before their regular hours just to open and provide our team with breakfast. And they did that (at 5am) with smiles on their faces!!! Can't say enough about their kindness and generosity towards us.
Food is absolutely DISGUSTING! Most of the menu is frozen (if I wanted to reheat food, I could stay at home for that) and in turn everything we received was freezer burnt....and WAY overpriced. Service was extremely slow, server did his best to please us but got an attitude with me when I finally stood up from the booth and told him that we had to leave and I could no longer sit there while he tried to deal with our table and the other 5 he was serving. My daughter (not a picky eater at all) took 1 bite of her pizza and said it was disgusting, sent it back for a burger, waited 30 minutes for her burger to arrive. We had to take it to go because it took so long. Then we once she starts to eat the burger it’s completely over cooked and burnt, so she wouldn’t eat that either. THEN, the kids menu says they get a frozen treat: they bring her an ice cream sandwich, the chocolate sandwiches are completely soggy and it is freezer burnt!!! I sent my food back, ordered fish that was over fried, hard as a rock and soaked in grease, didn’t even want anything else. I refused to pay for anything other than the club sandwich my husband ordered. Trying to get them to take food off of the bill that we didn’t eat was a HUGE problem, but I stood there until they did it. $18 for some freezer burnt fish pressed into a shape, is a little much. Probably one of the worst food experiences I have ever encountered. Stay away from this place!!!
Horrid. This place has gone downhill quickly. I ordered blue cheese dressing for my salad and it had turned. Ugh! Then they tried to charge me for it, offering an alternate dressing (to put on top of the soured blue cheese)?!
This place is an average chain restaurant connected to a hotel. Service is very average and so is the food. Prices are reasonable for what you get. Go here but don’t expect a great experience. Kids would probably like the food though.
Terrible service. No greeting or acknowledgement upon arrival. Place wasn't busy. Two customers at the bar and two families seated in the dining area shouldn't be overload for a bartender and three waitstaff. When seated there was some perfunctory mumbling. Waited 10 minutes before a server ventured over, and when she did, it seemed to pain her to ask if we wanted drinks. We ended up leaving without eating.
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