Jos A. Bank

Staff was great, friendly, knowledgeable and helpful. I ended up getting 2 suits, 3 shirts, 3 ties and a pair of shoes.nTailoring was perfect and reasonably priced. Got my suits in less than 2 weeks. Can't wait to wear them.

Cliff was super nice and a outstanding employee, he helped me find 2 Jacket coats that fit me perfectly. I would go there again to buy more dress clothes.

I typically don’t leave reviews but because my experience has been surprisingly a breath of fresh air, professional and on-time delivery, I feel I would be doing a disservice for not leaving a review. Let me first say, I’ve held off shopping at Jos Bank for a number of years. Their commercial came across a bit snobbish and very high-end prices (judging a book by it’s cover), so I really only walked in the store once and never went back. Little did I know, one location doesn’t capture the breath and depth of their product line and price point. I’m kicking myself for waiting so long. Not only is their a wide array of prices but the website is so easy to navigate. Listen, I make a very good living but I’m extremely frugal and hate spending money on overprices items to be let down by the quality of the work and longevity of the material / service. I’ve recently became a loyal customer last year and have ordered multiple items online. The measurements I had submitted came back perfect. The website is very easy to navigate. You’re able to hold items in your cart very several days, while you make decisions. Once you make a purchase, I’m able to track my orders (can’t let the mrs. Know about everything. Lol!) in real-time and man, are the quick to process. Not only can you see your order but they tell you which orders are still in process (alternations) and which have been shipped all in the same communication. I had to return one item just because I didn’t like the color in person but (Oakbrook store) the gentleman was friendly and professional. Did he try and get me to look around and make an additional purchase yes, and I would n’t expect anything less. But he only asked once. The return process was smooth and seamless. Let me reiterate, I’m extremely focused on customer service and many companies drop the ball on several fronts. I really expected any alternations would take several weeks and possible delays. I can’t say enough how wrong I was. Is this a real post? Yes! Do I work for the company? No! Feel free and reach-out if you have any questions. Tony D.

Steve and Linda ultimate professionals.nCan't wait til I need more suits.

Great customer service. Great place to shop. The staff there was very helpful when I needed exchange my tie an when I purchased a suite.