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U.S. Bank Branch

10035 Grand Ave, Franklin Park, IL 60131, USA

Map

Detailed Information

Place Types Bank
Address 10035 Grand Ave, Franklin Park, IL 60131, USA
Coordinate 41.9294094,-87.8762636
Website https://locations.usbank.com/index/illinois/franklin-park/frank
Rating 1.9
Compound Code W4HF+QF Franklin Park, IL, USA

Openning hours

Monday 9:00 AM – 5:00 PM
Tuesday 9:00 AM – 5:00 PM
Wednesday 9:00 AM – 5:00 PM
Thursday 9:00 AM – 5:00 PM
Friday 9:00 AM – 5:00 PM
Saturday 9:00 AM – 1:00 PM
Sunday Closed

Photos

Reviews

Karen Mesch (10/04/2020)

I have never had a bank branch that was terrific! I opened 3 accounts with veronica and it was quickly done. My son has 3 accounts that they opened for him as well. This branch was so convenient for me and I now have to travel to northlake. I was able to go during my lunch to this bank. If any bank should have closed the Madison branch instead. I have never had a bad experience with this bank. Sorry they are closed.

Liz C (04/12/2021)

Worst branch, slow service and the outside atm never takes deposits. Monday morning and I've been sitting in drive thru for 15 minutes waiting to make a deposit because the atm isn't taking cash AGAIN. It's just me and one other car. What's the issue?

Iuliia Semeniuk (08/25/2020)

I’m really upset with the this branch. I have safety deposit box there and it was always a mess since the first day of opening!nThis year I had problem to renew it with them. The girl in the drive through gave me to sign the paper for the auto pay which has never happened! So I went back there after I received a late fee letter.nThe manager there seems either too busy or not knowing what he is doing!nToday, I just feel really frustrated with this bank! I wanted to schedule the appointment to pick up my stuff, but this location is not even on the list!!! I tried calling them - the bank was closed all day! I went there : the drive through window was closed at 3:30, with a temporarily closed notice.nI hope the US bank management is reading all these reviews and taking into consideration them!nTomorrow is another day, so hope I’ll get there!

Jose M. Ramos (12/03/2020)

Drive through Is a shame.nTakes 30 to 45 minutes to attend a personnReally disappointed

Brianne Williams (02/20/2020)

They sent me to collections over a negative $14 account. Now it’s over $130 with a collections agency. I tried to call the branch they said they would not handle this. I called their 800 number recovery department and closed accounts department they first said I had to talk to the local branch. I told the 800 number I already talked to the branch and they told me to take a flying leap. So she said there’s nothing she can do go talk to the collections agency. I said I can’t pay 135 dollars since when can the original creditor not discuss an original balance or settle a payment? She basically said oh well talk to the collector about it. So basically they don’t want their original $14. And think someone with no money is going to pay $135 to a collections agency. Bad customer service at local branch and on the 800 number and they deserve these bad reviews. Wish I never walked in there! All over my ex boss giving me bad checks and I paid all the fees for it. Now I’m getting screwed on both ends and the bank thinks I’m going to pay $135 over a $14 negative balance. Banks are the WORST institutions in this country. Bank online with free apps and let these old greedy dinosaurs die which is what they deserve. Crooks!

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