NextCare Urgent Care

I was extremely dissatisfied with my experience here. I came in today after being bitten by a dog at work and will NEVER be going here again nor will I recommend it to any of my associates. Now, I don’t expect much effiency when it comes to human health care so I was going into this expecting a little bit of a wait but I waited 3 1/2 hours. It’s not like they were busy, no, I was 1 of 4 people in the waiting room. They could not figure out workers comp and had me wait around for 3 1/2 hours while they answered the phones, responded to emails, etc. instead of checking me in. The girl at the front said that she had never worked a shift by herself before and I do have to say that she did her best to keep me informed and treat me like a human instead of something to bill so this review has nothing to do with her. She was obviously not comfortable by herself yet and should never have been put in that situation. When I finally got to the exam room the nurse was not personable at all and neither was the practitioner. When it came time for my shot the nurse was not gentle AT ALL and when he pulled the needle out he squirted some of the vaccine on the table and my leg and just said “oh.” When it finally came time to leave I asked for the papers back to give to my manager and was told “they can call if they need it.” Fine. I left. I thought this was all over until I went to my pharmacy to pick up my antibiotic only to find out that they never sent the workers comp paper work through and when we attempted to call they did not answer. My choices were to 1. Pay out of pocket or 2. not get my antibiotic after a dog bite. No thanks.nI never write reviews but as someone who works in the medical field I thought this was worth sharing so it does not happen again.

This place was very busy so even as a walk-in you should be prepared for a bit of a wait. However, they provided me with excellent service. The staff had a caring and professional demeanor at all times. When it was time for me to be seen I was taken in right away, examined, treated and sent home with the needed prescriptions called into my pharmacy. All this took maybe 15-20 minutes total. If I found myself needing urgent care in the future I’d definitely use their services again.

The staff were friendly, respected my concerns and didn't make me wait forever. I never felt like they were dismissing me or looking down on me for wanting a test. Efficient, professional women. 10/10 would recommend.

I am extremely satisfied with the service provided. The staff were great treated me with respect and professionalism. Would recommend family and friends.

The staff is extremely friendly and very helpful. The only downside was the wait to get tested. I stayed patient and waited my turn, that’s all you can do right now. Kudos to the staff who is doing an amazing job and helping us stay safe ❤ufe0f