Map
Detailed Information
- Place Types Bank
- Address 11721 Ranch Rd 620 N, Austin, TX 78750, USA
- Coordinate 30.456873,-97.8234859
- Website https://www.bbvausa.com/USA/TX/Austin/11721-Ranch-Road-620-N/
- Rating 2.4
- Compound Code F54G+PJ Austin, TX, USA
Openning hours
- Monday 9:00 AM – 5:00 PM
- Tuesday 9:00 AM – 5:00 PM
- Wednesday 9:00 AM – 5:00 PM
- Thursday 9:00 AM – 5:00 PM
- Friday 9:00 AM – 6:00 PM
- Saturday Closed
- Sunday Closed
Photos
Reviews
A very very bizarre bank, I'd stay away from them personally they closed my account out of the blue with no reason given and not even a phone call to alert me to the closing.nnComical at best
Jonathan the branch manager was very eager to assist and saved me from leaving Compass bank!! Great man deserves praise and others should look up to him as well for professionalism skills! I will definitely be returning to this branch and maybe only this location from now on. Thanks again for all your help Jonathan, your kindness is appreciated!!!
Extremely rude staff who is unwilling to help and condescending. The old woman at the teller counter did not offer any kind of help and continuously raised her voice at me. Banks shouldn’t hire someone who is unwilling to answer basic questions and provide minimal customer service. If you have the option to go to another branch, DO IT.
Austin Police just informed me that 3 $100 bills that I got directly from this branch are counterfeit. Call to their customer service line told me that I need to go to the branch and they will determine if they can help me. No we're sorry - no anything.
I am luke warm, at best, for bbva Compass...They lost that small-bank vibe and are now acting like the big boys...so you might as well go to Bank of America, Wells Fargo or Chase...at least you would have one on every corner.
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