Map
Detailed Information
- Place Types Bank
- Address 5214 Kirby Dr, Houston, TX 77098, USA
- Coordinate 29.7258324,-95.4190943
- Website https://locators.bankofamerica.com/tx/houston/financial-centers
- Rating 2.7
- Compound Code PHGJ+89 Greenway/Upper Kirby, H
Openning hours
- Monday 9:00 AM – 4:00 PM
- Tuesday 9:00 AM – 4:00 PM
- Wednesday 9:00 AM – 4:00 PM
- Thursday 9:00 AM – 4:00 PM
- Friday 9:00 AM – 4:00 PM
- Saturday 9:00 AM – 1:00 PM
- Sunday Closed
Photos
Reviews
Manager charged me $8 to cash a check that was from their own bank even after i told her I lost my home and both vehicles in the ice storm we just had. This branch is ruthless and could care less. Not to mention i waited 10 min for a manager override. If your going to charge me atleast have some sense of urgency
Literally 8 people in line and 1 teller and the person greeting has zero customer service skills, no apologies no thank you for your patience just Ridiculous
The worst experience I have ever had at the bank.nThey do not know what they are doing and they do not value your time either.
Great experience. Nice prompt service and got everything done we wanted.
Worst experience I’ve ever had at the bank. I was working with Raquel Chava at this location. She asked for my I.D. Which I provided, asked for the last deposits on my account I provided, asked for my full social which I provided, verified my phone number and gave them the authorization code text to me, asked where I opened my account, when I opened and denied my withdrawal request with no explanation, besides something on my account is wrong. I called the 1800 number and they say all my information is up to date and ask to speak with the rep, she gives very vague answers to the phone associate and says I have to bring back my passport just cause basically. I say forget it and go around the corner to another location and get the withdrawal with no issue. I was discriminated against at this branch by Raquel Chava. I am closing my account with BofA and I would not recommend them to anyone, especially if you care about getting your money when you need it without being harassed.
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