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TDECU

6011 Garth Rd, Baytown, TX 77521, USA

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Detailed Information

Place Types Bank
Address 6011 Garth Rd, Baytown, TX 77521, USA
Coordinate 29.7894235,-94.9802818
Website https://local.tdecu.org/tx/baytown/6011-garth-road.html?utm_cam
Rating 3.5
Compound Code Q2Q9+QV Baytown, TX, USA

Openning hours

Monday 8:30 AM – 5:00 PM
Tuesday 8:30 AM – 5:00 PM
Wednesday 8:30 AM – 5:00 PM
Thursday 8:30 AM – 6:00 PM
Friday 8:30 AM – 6:00 PM
Saturday 8:30 AM – 12:30 PM
Sunday Closed

Photos

Reviews

Alfreddie Felder (03/14/2021)

The Baytown location was closed for an unknown reason on March 12 and 13, 2021. No email was sent to customers and no notice on company website advising of the closure. I called client services to try to find an answer regarding my question about the closure. I was put on hold and the representative never came back to the call. By the way, the ATMnAt the location was also not working. What is happening? I will be closing my account as I am not confident in keeping my $ in this credit union.

Stacia Deculus (12/22/2020)

I called to speak to the loan department because I made a $200 payment on my credit card 5 days ago. The money has been missing from my account for 5 days. I was on the phone with the loan extension for 20 minutes.nThe person could not tell me where my money is.nHe transferred me to another person who put me on hold for another 15 minutes.nThat person left me on hold until I hung up so that she could go home because the bank closed at 5.nI was on hold 10 minutes after 5 before I hung up.nThis has happened to me before and it was not this difficult for someone to tell me where my money is nor did they leave me on hold.nIf you do not show the money in pending say it. I need to know how to proceed.nnThis is not the first time I have issues with the staff at this location in reference to making payments.

Michael Delacerda (02/12/2021)

TDECU is by far the worst credit union to get a boat and auto loan. Seriously considering closing my accounts with them and moving on. Their processes and commitments to their loyal customers has been a huge failure and such a horrible experience for my family and I. Especially with the lack of knowledge their bankers have, has been such a huge inconvenience and also very costly. Never again will I reccomend them to anyone but will explain all of the troubles I've experienced. My grievance and frustrations are not specific to just one location but this pertains to at least three. I'm usually a fair and reasonable man when it comes to making mistakes but they dont deserve the least bit of credit whatsoever. If you're reading this please believe that TDECU is not a place you should ever consider doing business with.