First Convenience Bank

This is a horrible bank. You have to wait 30 mins plus to talk to someone on the phone, and the tellers never know anything. I don’t know how they are in other areas but I know in bryan college station they suck.

This is the bank I am never coming to again. They are the reason i do not want to bank with them any longer they do not know what they are doing. They are always rude. The two young girls on the weekends horrible customer service. It's so sad to see when you are putting your money into a certain branch for attitudes to fly around every time. Very upsetting

Two employees who were waking around Kroger walked behind my mother and she had stopped to look at something and one of them said “ any day now “ multiple times. There was plenty of room for them to get by. If you’re going to be rude to customers you probably shouldn’t be wearing a shirt with the bank logo on it. Maybe a crash course on customer service is needed..?

Great bank! Never had any issues with them.nGood service and great tellers. 17 years withnthem. Blessings❤

I’ve had nothing but issues with this account.nnFirst, they do not allow 3rd party Apps to connect to your account, so I can not connect stuff like Acorns Investment App to make Round Up withdrawals.nnSecond, I can not connect the 1st Convenience App to my IPad, it says device not Recognized, went to this Branch and they could not help me fix this.nnEvery App I have for paying Bills or Investing has auto connect to all major Banks, but of course this Bank is NEVER on the list, sometimes they may allow you to manually put in Routing and Account # if lucky.nnNext, I had a $1,200 check from selling Coins to a Major Nationwide Coin dealership, they mailed me a Bank of America Check, which is a Big Name Bank, yet 1st Convenience STILL put a hold on the Check and it took me 5 days before I could access MY Money!!! Oh, and the Guy told me “Part” of it would be available immediately, that too was a Lie!nnThen a collection agency contacted me about a debt, and I wasn’t really thinking and gave them my account info to pay the debt while driving to town without really looking into it. Later when I got home I checked my credit reports and seen no record of this debt, so called back and asked them not to take money out and they said no. So I called 1st Convenience and asked for Stop Payment Block and gave them the EXACT amount to block, 3 days later it CAME OUT! So now thanks to them not blocking the payment I’ve been scammed out of $253.89nAnd they say they don’t even have any record of me putting a block payment!!!nnI am going to open a account with someone else TODAY, maybe Chase who is in same parking lot.nnI WILL Close this account as soon as I have confirmed my Direct Deposits are transferred over!