Swedish Organ Transplant Center

The clinics office seems to be very disorganized. It often takes multiple messages to get a call back. When you do get a call back the nurse or other staff will be confused and missing information. It doesn't seem like there is much communication between nurses, doctors, and office staff.nnUnfortunately, I live so far north Swedish is already quite the distance for me to travel to see a specialist that is able to treat my disease. Options are limited.nnDr. Fix is wonderful and has made the office mess and distance worth it, in the past. He worked in conjunction with my main doctor, Dr. Selby . However, Dr. Selby suddenly moved across country with no notice and I haven't spoken with Dr Fix since. My new doctor is rude and does not listen to anything I say during our appointments, nor does he discuss possible treatment with the other hepatologits like Dr. Selby and Dr. Fix do. Hopefully, switching back providers isn't as challenging as getting a call back from the nursing staff has proven to be.

Such a great team of brilliant surgeons, doctors, and other health care providers/workers.nThey saved me life!

The MD was super knowledgeable and helped me with an questions I had. They treated me so amazingly. Such an amazing hospital

Empathy, urgency and compassion are severely lacked by the transplant team here at Swedish.nnMy loved one became a patient here in the winter of 2019 and from the start there was never clear communication on needs, expectations, or treatment plan. We attended 3 appointments and left each one more and more confused on what needed to be done on my loved ones end of things.nnIn August of 2019 we left voicemails 3 times to update medical insurance information and ask for clean cut expectations because we were incredibly confused on what they were trying to accomplish because it was never communicated. Our phone calls were never returned so we chose to go to a different transplant center in November of 2019. In July of this year (2020) nearly a year later we finally heard from Swedish because they noticed my loved one had been evaluated at a different center and called to ask about it.nnThe case manager seems to be out of touch with the fact that the work (or lack there of) they do heavily affects people’s lives. In the 11 months they spent not returning our call they had not done a single thing on their end regarding my loved ones case. No testing of the multiple live donors who signed up, no presentation to the board to have him approved to be listed for a transplant, ect. The worst part to me was that they hadn’t even made an attempt to get the notes from my loved ones MHP the entire year, even though seeing an MHP was required by them for my loved one to get listed for a kidney. They made zero attempts to move forward or make progress on his case, they let it sit with no movement for a year. They neglected a patient case and to me that is atrocious behavior from medical professionals.nnThey tell you that getting a kidney is a horribly long wait, in reality the longest wait you’ll experience with Swedish is waiting for the case manager from this team to return your call.nnSwedish should be incredibly ashamed of how this program is being run. Do not waste your time here. Go to Virginia Mason.

Highly recommended. Great care and great outcome for my husband. He had a cancerous tumor ablation in 2015 and received a successful transplant in March 2016. Dr. Hart, the other surgeons and members of the team were professional, skilled and human. My husband has remained under his local doctor's care and the excellent care at the Transplant Center ever since. We felt fully informed about the risks on multiple occasions. We were supported before, during and, to this day, by an excellent and responsive team. Frankly, neither of us have had a better hospital experience than at Swedish and Organ and Liver Transplant Center.